Two consumer reports on shopping pattern changes during the pandemic offer two main findings: a) It is crucial for merchants to create ways to connect with new and long-term customers; and b) Consumers can not fully solve the empty shelf problem through buying online.
Open COVID Pledge Makes Critical IP Freely Accessible for Pandemic Fight
Legal experts and leading scientists have teamed up with Creative Commons to create the Open COVID Pledge to help speed up the battle against the coronavirus pandemic. The Pledge gives broad permission to anyone to use intellectual property not otherwise accessible to the public.
Building a Better Way to Measure Marketing Effectiveness
Now more than ever, when it comes to thinking about advanced analytics or models to tell the story, marketers want to go beyond the click to make the case for certain kinds of investments. What now, then? Where do marketers head from here?
One topic that has a substantial impact on CX is the transformation of customer service operations using digital tools. Although it is often the engine room for driving transformation and change, it is met with limited success. As enterprises across all industries embark or reflect on learnings from their journey, consider following these 6 steps to success.
Cybercriminals long have been taking advantage of the Internet, and now the spread of COVID-19 has sped up their evil work. However, since we don't have a firm grip on all the cybercrime that actually is occurring, it is impossible to guess whether privacy laws can survive the pandemic.
Concerns Grow That COVID-19 Could Take Down the Internet
With an estimated 1 billion people staying home, remote working, or just watching shows online all day, concerns are mounting that the Internet will break under the strain.
E-Commerce Account Takeovers, Shipping Fraud on the Rise
E-commerce account takeovers increased 347 percent and shipping fraud jumped 391 percent from 2018 to 2019, a fraud and identity solutions company reported.
Webinar: Unlocking the Potential of Password Vault Alternatives
Understanding the differing Privileged Access Management solutions can be a challenge, especially for Linux or UNIX environments. Learn how to create a more comprehensive security approach by examining the different approaches of password vaults and privilege management during this webinar.
Report: 2020 online shopping habits and retailer strategies
Episerver has surveyed over 4,000 global online shoppers about their online consumer behavior and expectations. Download the report to understand consumers’ buying behaviors and learn how retailers are delivering customer-centric digital experiences.
Paycor asked 500+ CEOS, CFOs and HR executives about their human resources challenges, the impact of artificial intelligence and big data, and their priorities over the next few years. Download this free guide to learn what they said.
The term "digital transformation" gets thrown around ad nauseam these days. Rarely is it defined with much clarity. Read this article to learn how Chris Bedi, CIO of ServiceNow outlines the two necessary categories of digital transformation.
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Just like everyone else, I'm practicing social distancing and cutting out nonessential trips. The only problem is that I still need groceries. Lately, the choices include lining up for limited access to the store or navigating website queues that make getting a loaf of bread harder than snagging a new release on SNKRS.
The importance of Apple and Google's rare collaboration on contact tracing
Privacy meets pandemic.
Google
At the end of last week, Google and Apple announced they would collaborate on Bluetooth technology intended to help alert people if they may have been exposed to COVID-19. But what does that mean, what are the privacy implications and how is the platform supposed to work? Chris Ip dives into the technology and checks in with some experts to get the answers. Continue reading.
Razer's Pikachu wireless earbuds are stored in a Poké Ball
You'll have to go to China to catch 'em.
Razer
Yes, you're seeing correctly. The wireless charging case for these earbuds is a faithfully reproduced Poké Ball from the anime. The front button lights up to indicate charge level. Continue reading.
How to get the most out of Netflix, Hulu and other streaming services
Watch more without blowing up your budget.
Gone are the days when one or two streaming services were your only options. Now, there are dozens of services that let you watch acclaimed new shows, classic movies and much more. It's hard to keep track of them all, and it's even harder to watch all of the content you want, now everything lives on its own platform. Engadget has tips and tricks for getting the most out of the streaming services you're currently paying for and advice on how to test out new ones. Continue reading.
Nintendo's latest Switch update finally lets you move downloaded games to an SD card
And there are a few new 'Animal Crossing' themed icons for your profile.
Engadget
Forget having to redownload a game just because you want to store it on an SD card instead of internally. After you update your Switch to 10.0.0, you'll be able to move "downloadable software, update data and DLC" back and forth as you please. Plus, if you need accommodations made to the control scheme, its buttons and sticks are now easily remappable. Continue reading.
Motorola will reveal its first high-end phone in years on April 22nd
Mark your calendar.
Motorola
After years of cranking out midrange Z and G branded phones, Motorola finally went upmarket with its experimental Razr and will follow that with a proper high-end flagship. It's scheduled a launch event for April 22nd, and leaks suggest that a bezel-less Edge line of devices will debut there. According to the rumors, we can expect a massive 5,000mAh battery, 108MP rear camera and 6.7-inch screen on the highest-end Edge+ device. Continue reading.
