Tuesday 25 February 2020

E-Commerce Minute

E-Commerce Minute
February 25, 2020
With the introduction of the CCPA this year and GDPR in 2018, the age of data privacy has begun, bringing the opportunity for businesses to harness it to gain competitive advantage. There are both challenges and opportunities for those that aim to deliver superior CX while adhering to data privacy regulations.

There's a major myth about "going paperless" that needs to be dispelled. A paperless office doesn't mean that paper is outright banned. There likely will be a need for physical paper in business for a long time, so don't throw out your printer just yet.

FEATURED RESOURCES
Lately, it's become more common to hear about retail stores closing due to competition with online stores and marketplaces such as Amazon. If
e-commerce businesses are the killers
of brick-and-mortar success, what makes an e-commerce store successful in the
long term?

Microsoft has unveiled several new AI capabilities across Dynamics 365 applications and a new solution to help project-centric services organizations transform their operations. 

MOST POPULAR ON ECT NEWS NETWORK
Amazon CEO Jeff Bezos has announced a commitment of $10 billion of his personal money to the newly launched Bezos Earth Fund to fight climate change. The fund will begin issuing grants this summer, Bezos said. The $10 billion commitment is to start the effort, which suggests he will contribute more money in the future.

A D V E R T I S E M E N T
[Report] The State of Customer Service Automation

The first and only report of its kind that looks at the impact of customer service bots on standard contact center KPIs such as CSAT, TTR and TTFR. We've analyzed 71 million bot interactions, and the findings are astonishing.

Read more
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Netflix's new Top 10 lists tell you what's popular

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It's Tuesday, February 25, 2020.

Hey, good morning! You look fabulous.

Nearly every day, there’s at least one post I always see on social media: What’s good to watch on Netflix? Despite all the money and time invested in creating a recommendation engine and a library of content that should be able to satisfy anyone, people still can’t find something to watch and just want a recommendation from someone else. Or, they want to get in on something with built-in popularity that makes for good discussion -- even if the quality is questionable (see Love is Blind and its highly anticipated season finale later this week). 

Now, nearly a year after CEO Reed Hastings said his company will lean more into sharing viewer data, Netflix has launched Top 10 lists worldwide. They’re specific to each country and update every day across three lists: overall top ten, top TV shows and top movies. Are they interesting enough to cure boredom and keep viewers from clicking over to another app? It’s hard to tell, but the thing I can’t explain is how two holiday-themed movies (Grinch and A Bad Mom’s Christmas) snuck on to Tuesday’s top list in late February. Y’all are weird.

-- Richard

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12 teraflops GPU with ray tracing, low latency controller tech and more.

Microsoft starts to lock down Xbox Series X specs and features

Microsoft starts to lock down Xbox Series X specs and features

Later this year, the next-gen game consoles will launch, and Microsoft kicked off the 2020 marketing push by confirming some things about Xbox Series X. SSD? Got that. Suspend and resume that works on multiple games at once? It’s in there. Can it automatically download the right version of a game, no matter which version of Xbox you originally purchased it for? Meet Smart Delivery, it’s handled. Oh, and third parties are getting into the buy-once-play-across generations party, too, with Cyberpunk 2077 jumping out as the first one to announce it will work that way.

We still don’t know minor details like hard drive capacity, what that mystery slot in leaked pictures is for or how much it will cost, but it has laid down a gauntlet. Sony, whenever you want to talk PS5 specifics, we’re ready to listen.

All the PCI Express, Afterburner and LR-DIMM details you can handle.

Apple dives deep into specs for the Mac Pro and Pro Display XDR

Apple dives deep into specs for the Mac Pro and Pro Display XDR Bringing home Apple’s professional-focused desktop computer and display won’t be cheap or easy, but you can get familiar with the details of both products for free. That’s thanks to two white paper documents Apple released Monday, listing pretty much anything you might want to know about their capabilities and compatibility. The papers cover everything from how Apple fights blooming on the Pro Display XDR to recommended Mac Pro configurations, so fans of the company’s hardware should set aside a few minutes to take a careful look.

No Google Play, no fun.

Huawei reveals an iPad Pro rival that can wireless charge your smartphone

Huawei reveals an iPad Pro rival that can wireless charge your smartphone

Huawei’s MWC package of announcements have happened without MWC happening. First up, a classy 10.8-inch tablet with companion M Pencil stylus and keyboard folio. There are cameras on both sides and as well as fast charging and wireless charging capability, the MatePad Pro (no marks for originality there) can wirelessly charge any phone. That’s pretty cool and useful. What isn’t is the lack of apps and Google services, yet again. 

The hardware is very tempting, but the idea of getting elbows-deep with sideloading apps is not.

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Tougher (sell).

Huawei’s Mate Xs is another foldable phone, this time without Google Play

Huawei’s Mate Xs is another foldable phone, this time without Google Play Alongside its new tablet, Huawei has given its foldable phone a little upgrade. A new processor with 5G built-in, a tougher hinge and more fraught future. Yep, as above, there are no Google apps again. Even if the phone will feel like any other Android phone, UI-wise, Huawei is still struggling to get its app game up to speed. Oh, it’s also an incredulous €2,499 (around $2,700).

You'll be able to watch it starting on April 8th.

Hulu will exclusively stream the Oscar-winning ‘Parasite’

Hulu will exclusively stream the Oscar-winning ‘Parasite’ If you didn't get the chance to see Parasite in the lead-up to its historic Best Picture win at this year's Academy Awards, not to worry. Hulu says it will start exclusively streaming the movie on April 8th. It’s part of the streaming service’s deal with Neon, the award-winning film’s US distributor.

But wait, there's more...

1. Pioneering NASA mathematician Katherine Johnson dies at 101

2. Lenovo ThinkPad refresh offers 10th-gen Intel CPUs and AMD's Ryzen 4000 Pro

3. What's on TV this week: 'Knives Out,' 'Altered Carbon' and 'Mewtwo Strikes Back'

4. TurboTax maker Intuit buys Credit Karma to corner personal financial data

5. Disney+ discounts yearly subscriptions ahead of its European launch

6. Ultimate Ears' Hyperboom speaker is a portable party powerhouse

The Morning After is a new daily newsletter from Engadget designed to help you fight off FOMO. Who knows what you'll miss if you don't subscribe.

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