WazobiaTeach: E-Commerce Minute

E-Commerce Minute

February 25, 2020

2020: The Year for Custom CX and Privacy

With the introduction of the CCPA this year and GDPR in 2018, the age of data privacy has begun, bringing the opportunity for businesses to harness it to gain competitive advantage. There are both challenges and opportunities for those that aim to deliver superior CX while adhering to data privacy regulations.

The Truth About Documents and SMB Security

There's a major myth about "going paperless" that needs to be dispelled. A paperless office doesn't mean that paper is outright banned. There likely will be a need for physical paper in business for a long time, so don't throw out your printer just yet.

FEATURED RESOURCES

Learn how AIOps can transform your IT operations. Free eBook.

Marketing Maturity Guide

This free whitepaper will guide you through the challenges facing marketers today, as well as offer a few solutions to improve digital maturity so you can get the most out of your campaign spend.

3 Important Factors for Long-Term E-Commerce Success

Lately, it's become more common to hear about retail stores closing due to competition with online stores and marketplaces such as Amazon. If

e-commerce businesses are the killers

of brick-and-mortar success, what makes an e-commerce store successful in the

long term?

Microsoft Injects New AI Features Into Dynamics 365

Microsoft has unveiled several new AI capabilities across Dynamics 365 applications and a new solution to help project-centric services organizations transform their operations.

MOST POPULAR ON ECT NEWS NETWORK

Some Android Malware Can Break Your Phone When You Delete It

Getting Autonomous Car Technology Right

Jeff Bezos Puts Up $10B From His Pocket to Fight Climate Change

Amazon CEO Jeff Bezos has announced a commitment of $10 billion of his personal money to the newly launched Bezos Earth Fund to fight climate change. The fund will begin issuing grants this summer, Bezos said. The $10 billion commitment is to start the effort, which suggests he will contribute more money in the future.

A D V E R T I S E M E N T

[Report] The State of Customer Service Automation

The first and only report of its kind that looks at the impact of customer service bots on standard contact center KPIs such as CSAT, TTR and TTFR. We've analyzed 71 million bot interactions, and the findings are astonishing.

Read more
go.helpshift.com

Reader Services

News Alerts

Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today .

Feedback

We welcome your feedback. To share your thoughts or ideas, please use our online form.

Manage Subscriptions

This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions.