Hi there,
Customer expectations continue to rise, and AI is redefining how businesses deliver exceptional experiences. Join CX expert Shep Hyken to explore the Top 10 AI trends CX leaders must act on in 2026.
The Top 10 AI Trends CX Leaders Must Act On in 2026 Wednesday, January 14th | 11:00am ET You'll walk away ready to:
- Act on the AI trends shaping 2026 customer expectations
- Use AI agents and conversational AI to eliminate friction at scale
- Combine human oversight with automation to build trust customers feel
- Compete and win with connected, intelligent CX delivery
Speakers:
Shep Hyken, Award-winning CX expert
Michele Carlson, Director of Product Marketing at NiCE
Even if you can't join us live, be sure to register, and we'll send you the replay to watch anytime.
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