Hi there,
CX budgets are tightening while expectations rise. In 2026, success means faster returns, measurable outcomes, and impact across the enterprise. Join this must-see webinar featuring Forrester's
Rich Saunders to learn where leaders invest, what to cut, and how AI drives smarter CX.
How to make your 2026 CX investment pay off Tuesday, October 28 | 11:00 am EST What you'll learn
- Where top-performing organizations are increasing spend, and where they're cutting back
- How to future-proof your tech stack while reducing sunk costs
- What it takes to build an AI-ready CX function in 2026, and why it matters now
- Why unifying workflows, knowledge, and teams is a critical path to business results
Featuring:
Guest speaker:
Rich Saunders, Senior Analyst at Forrester
Becky Roemen, Director of Business Consulting, VRS at NiCE
Even if you can't make it to the live session, be sure to register, and we'll send you the recorded session to watch at your convenience.
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