Hi there,
AI Innovation Week 2025 brings together top analysts and CX leaders to explore what's working, what's next, and how to lead with confidence.
Here's what to expect:
Day 1: Derisk your AI investments with AI-powered analytics September 16, 11:00 AM ET
Lean into AI-powered analytics that help you know-before-you-automate and provide the cheat sheet for where AI solutions can be most impactful at your organization.
Guest speaker:
Max Ball, Principal Analyst, Forrester
Day 2: Unlock self-service customers want with AI automation September 17, 11:00 AM ET
Find out how your organization compares to others in terms of leveraging AI automation, and ensure you know how to confirm your AI self-service solutions are effective.
Guest speaker:
Ian Jacobs, VP & Lead Analyst, Opus
Day 3: Uplevel CX with an AI-empowered workforce September 18, 11:00 AM ET
Hear case studies and industry-wide trends around how copilots are impacting customer experience.
Guest speaker:
Omer Minkara, Vice President & Principal Analyst, Aberdeen
Even if you can't make it to the live sessions, be sure to
register and we'll send you the recordings to watch at your convenience.
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