| Hi there,
AI is everywhere, but impact isn't guaranteed.
Join us for Create a NiCE world: Where AI meets impact, a 3-part webinar series exploring how customer experience leaders are turning AI into real results. From platform strategy to people-centered adoption, each session dives into what it takes to drive measurable ROI, boost performance, and deliver smarter service at scale.
Here's what to expect:
Webinar 1: Maximizing the value of AI in CX
August 20, 2025 | 11 AM ET
Discover how top brands are unlocking ROI faster and unifying CX platforms to drive smarter, more connected service
Guest speaker: Robin Gareiss, CEO and Principal Analyst at Metrigy
Webinar 2: Putting people at the center of your AI strategy
August 27, 2025 | 11 AM ET
Learn how a human-first approach builds trust, drives adoption, and empowers teams for long-term AI success
Guest speaker: J.P. Gownder, VP and Principal Analyst at Forrester
Webinar 3: How leading brands are getting CX right
September 3, 2025 | 11 AM ET
Hear real stories from leading brands on how they transformed strategy into impact—scaling automation, streamlining service, and delivering standout CX
Guest speakers:
Colin Shaw, CEO of Beyond Philosophy
Dustin Meadows, Market Area Customer Experience Manager at Coastal Waste & Recycling
Even if you can't make it to the live session, be sure to register, and we'll send you the session recording to watch at your convenience.
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