Hi there,
Join our spring NICE Talk to hear answers to questions you ask about AI for CX. In this session we will take a deep dive into one pre-selected question. This week you asked—What can AI (really) do to improve CX, and what do you need for real results? Industry analyst Omer Minkara, vice president & principal analyst at Aberdeen, Aaron Rice, general manager, CXone Expert at NICE, and Elizabeth Tobey, head of marketing, AI & Digital at NICE, will discuss:
- Magic vs reality: what AI can really do for contact centers
- 4 practical ways to use AI in CX programs
- AI management is knowledge management
Join us on Thursday, May 16th at 11:00 am EST.
Even if you can't make it to the live session, be sure to register, and we'll send you the session recording to watch at your convenience.
What question is at the top of your mind about AI for CX? We want to know!
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