Thursday 16 September 2021

Editor's Pick Newsletter for ebuka

Editor's Pick
September 16, 2021
Execs Fear Ransomware While Most Unprepared To Fight It
High ranking business executives say ransomware is a major concern to them but their organizations are unprepared to do anything about it. Those were the findings of a poll released Monday by global consulting and advisory services firm Deloitte.
Intuit's $12B Mailchimp Purchase Breathes New Life Into Email Marketing
The acquisition likely represents a lucrative opportunity for Intuit to integrate Mailchimp data with QuickBooks and provide greater analytical capabilities to customers. The synthesis of financial and marketing data in this case provides valuable and actionable insights about an organization's clients.
A D V E R T I S E M E N T
The Gartner Magic Quadrant has become the recognized CX-industry measuring stick for contact center solutions. Check out this year’s report to learn more about leader NICE CXone.
Lenovo Steps Forward With a Vision To Redefine Personal Computing
Last week at Lenovo Tech World 2021, the company announced a vision for a wearable solution that could not only transform how we work, but where we work. Let's talk about this new wave that Lenovo is driving. Then we'll close with the product of the week, the new ThinkReality A3 Smart Glasses.
Logical CX Now Vital to Retail Brand Building
A pair of recent studies highlight changing shopper attitudes as the pandemic continues its stranglehold on the supply chain for most industries. Two clear-cut consumer trends have surfaced: online shoppers want more self-service options and an overall more-efficient shopping experience.
Call Center Culture Can Make or Break Your Customer Experience
Leaf Home built its call center operation to drive potential customers to a cheerful encounter with all the departments to which they connect. That pleasant working relationship starts with Leaf's call center staff. We spoke with the company's chief human resources officer, Sean Loboda, to discuss the benefits of creating a positive call center environment.
Outdated Linux Versions, Misconfigurations Triggering Cloud Attacks: Report
The "Linux Threat Report 20211H" from Trend Micro found that Linux cloud operating systems are heavily targeted for cyberattacks, with nearly 13 million detections in the first half of this year. As organizations expand their footprint in the cloud, correspondingly, they are exposed to the pervasive threats that exist in the Linux landscape.
TRENDING ON
ECT NEWS NETWORK
Malicious Bot Attacks Continue To Cost Retailers Big Bucks

Automated bots operated by malicious actors are costing businesses an average of 3.6 percent of their annual revenue. For the 25 percent worst affected businesses, this equates to at least $250 million every year. Even more concerning is the time ...

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www.ecommercetimes.com
The Esports Evolution: Out of the Basement, Into Arenas

Esports has grown into a major industry that shows no signs of slowing momentum. Indeed, the esports ecosystem is on pace this year to surpass $1 billion in revenue for the first time. We spoke with several esports aficionados to hear what they...

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www.ecommercetimes.com
Where Does Oracle Go From Here?

If you follow a market long enough and if it's a successful marketplace, you notice that some of the companies in it go through a succession of moves; first in new products and then in finance. The confusion comes when a company like Oracle lives ...

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www.crmbuyer.com
Windows 365 No Deal for Non-Biz Linux Users

Microsoft's new Cloud PC with Windows 10/11 service potentially offers a way for some Linux users to sidestep what could be the last barrier for businesses to adopt the Linux desktop without leaving behind must-have Windows applications.

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linuxinsider.com
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