| | Editor's Pick May 26, 2021 | | Encouraging Research Finds Brain Adjusts to 'Third Thumb' | | Researchers at the University College London are giving new meaning to the expression "all thumbs." They've taken an award-winning graduate project from the Royal College of Art in London and are using it to test the brain's reaction to coping with additional body parts. The idea behind the project was to reframe traditional views of prosthetics through the use of a robotic thumb that can be attached to a hand. | | How to Build a CX Business Case for Your CFOHow to Build a CX Business Case for Your CFO | | Across all businesses, the entire C-suite leadership team is looking to validate an experience management program by asking one question: what is the financial impact of my CX investment? Making a business case to the financial leaders of your company means that you have to be prepared to answer any value-based questions they might throw your way. | | It Pays to Nurture Your Existing Customers | | Important as it is to continually acquire new customers, it's every bit as vital for businesses to nurture existing clientele. The E-Commerce Times talked with several experts in customer engagement to get their thoughts about why it's critical to cultivate current customers -- and how to encourage them to stick around. | | Garuda Desktops Put a New Spin on Linux Looks | | The Linux operating system is many things to many users. It is not a one-size-must-fit-all computing platform like Microsoft and Apple provide. A prime example of Linux's wide range of functionalities is easily found in Garuda Linux. Not typically available in mainstream distributions, its large assortment of desktop offerings will challenge your computing passions. | | Dissecting the Colonial Pipeline Incident | | IT experts at the hacked Colonial Pipeline did a good job in mitigating the May 7 cyberattack and successfully stopped it when discovered by shutting down the network. But the attack was mostly invisible in the weeks-long initial stages, according to NTT Security executives. | | Why Health and Pharma Are Poised for E-Commerce Disruption | | As the digital health space continues to expand, new opportunities are emerging that enable companies to act in the public good by making healthcare accessible online. Along with the emerging opportunities available in this industry it's important to understand the dynamics that have, historically, made it difficult to enter the health e-commerce space. | | TRENDING ON ECT NEWS NETWORK | | New Report Profiles Ransomware Cybergangs That old adage about crime never pays could not be more false, at least when it comes to modern-day cybercriminals. For those bad actors using ransomware as their weapon, crime is paying more than ever. Read more www.technewsworld.com | | | | | | FTC Reports Huge Jump in Cryptocurrency Scams As the value of cryptocurrencies continue to soar, new investors are eager to get in on the action, and scammers are more than willing to accommodate them. According to the Federal Trade Commission, claims of losses from cryptocurrency fraud... Read more www.ecommercetimes.com | | | | | | How to Avoid the Cost of Churn With Better Experiences Customer churn is costing mid-market companies an average of $5.5 million per year. Retailers need to avoid the expensive mistakes that result in such disastrous churn. This presents a clamorous alarm to marketers. Read more www.crmbuyer.com | | | | | | How to Find the Best Linux Distribution Picking the ideal Linux distribution takes research and planning. Not because Linux is a challenge. Rather, the Linux OS offers a seemingly unending selection of distributions to meet general computing as well as special needs for enterprise,... Read more linuxinsider.com | | | | | | Associate Degree in Business Information Technology The University of Cincinnati online program provides students with a set of skills that are in high demand, including software proficiency, communication, critical thinking, analysis, and problem-solving. Learn more from an Enrollment Advisor today. Read more online.uc.edu | | | | | | Contact Center AI Explained by Pop Culture | eBook What if learning Contact Center AI were as engaging as “Blade Runner”? If understanding how it works could be less painless than how it's portrayed in “2001: A Space Odyssey”? Read more get.niceincontact.com | | | | | | Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. | | We welcome your feedback. To share your thoughts or ideas, please use our online form. | | This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. | | To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links:
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