| | E-Commerce Minute April 8, 2021 | | Social Platforms Now Central in the Commerce Spectrum | | Consumers and marketers alike see social media outlets as a middle ground between selling and buying. Now that shoppers have grown used to seeing product placements and promotions on social media, it is a natural next step for them to want to make a purchase without going to another platform or branded website. | | SPONSORED REPORT Investors have $20 billion to acquire businesses. Is yours one of them? | | Our Technology M&A: 2021 Outlook gives owners, founders and entrepreneurs insight into why e-commerce is dominating technology acquisitions, what this means for multiples, when investors are looking to allocate capital and more. | | How to Ride the 'Consumer Wave' to Better Customer Experiences | | Even the most customer-centric businesses can overestimate their performance or miss the broad trends in customer behavior. That is why NICE inContact conducts annual surveys that track the customer experience from the perspective of businesses and consumers. CRM Buyer discussed the recent findings and related issues in more detail with the company's CEO Paul Jarman. | | Made in China, Sold on Amazon: The Numbers are Skyrocketing | | One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China's own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years. China-based sellers represented 75 percent of new sellers on Amazon in January, according to a new report. Since March 2020, more than half of new Amazon sellers in the U.S. are from China. | | Modern Solutions for a New Era of Collaboration | | Collaboration between employees, teams, and clients is more important than ever before, and new technologies and platforms are available to facilitate communication and group work. The E-Commerce Times checked in with experts in collaboration software and technologies to hear more about how people are now working together, both remotely and in person. | | Big Tech Urges SCOTUS to Ease Risk of Consumer Class Actions | | Major information technology providers opposed to the broadening of class action litigation related to consumer protections have taken their case to the U.S. Supreme Court. The companies are hoping the court will strike down a lower court ruling which makes it easier for consumers to file class action suits. The tech companies may not have to wait too long for a decision. | | Sophisticated CRM Now at the Core of Customer Success | | With most workers continuing to work remotely, CRM has become an important tool for managing relationship risk. Financial firms have to deal with market and operational risk, consumer retailers have to focus on supply chain risk, and all companies have to keep an eye on economic risk. Relationship risk is no different, and the role of the CRM is right at the center. | | TRENDING ON E-COMMERCE TIMES | | Arts and Culture's Virtual Survival Story The arts have seen a shift in the last year away from in-person gatherings, but that doesn't mean that performances, showings, and other creative activities have stopped. Rather, they've been transformed, becoming increasingly virtual and... Read more www.ecommercetimes.com | | | | | | E-Gift Cards Fitting the Bill for Consumers, Retailers Consumer shopping patterns continue to settle into new options after holiday digital and e-gift card sales soared at the close of last year. Convenience was a large part of the changing consumer trend to favor gifts cards, along with the fact... Read more www.ecommercetimes.com | | | | | | Global Ecommerce Solutions | Digital Commerce Solutions At Digital River we believe in using our global expertise to fuel and optimize commerce, open doors to new markets and facilitate payments around the world. Build an ecommerce solution customized for your business. Read more www.digitalriver.com | | | | | | Bachelor of Science in Cybersecurity Pursue lucrative and in-demand roles with Utica College's 100% online cybersecurity degree. You’ll choose from four specializations to tailor your degree to your career goals. Read more programs.online.utica.edu | | | | | | Women in Tech: 20 Trailblazers Share Their Journeys | | | | Successful women in the tech trenches share their insights and tackle subjects ranging from how to search out a strong mentor to how to be one -- from how to advance in a large company to how to start your own firm.
This book is an excellent guide for students considering STEM courses, graduates pondering job choices, and career changers at any stage in life. It's also a useful tool for school and career counselors, recruiters, and HR pros eager to diversify their workplaces. | | Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. | | We welcome your feedback. To share your thoughts or ideas, please use our online form. | | This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. | | To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links:
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