| | Editor's Pick September 10, 2020 | | The Perils of IT Security Hubris | | Corporate cybersecurity has been increasingly compromised since organizations began implementing work-from-home policies in March as the pandemic continued its spread. In addition to the risks created by increased stress on personnel and depleted staff, IT leaders might be overconfident about the cybersecurity protocols and procedures they have in place. | | Tech's Role in the Future of Restaurants | | It's likely that dining establishments will never again operate exactly as they did before coronavirus. Along with altering their physical designs to accommodate the demands of the pandemic, eateries must also turn to new models for order taking, making deliveries, and payment processing. | | Applying AI to Bring a 'Better You' to Video Meetings | | The fact is that people tend to judge us by our appearance. For a lot of folks on video calls, that appearance has degraded sharply this year. Wrinkled clothing, no makeup, partial beards, hair on men down to their shoulders, and work locations that are sloppy, dingy and dark. These all have become everyday experiences on video calls. A few vendors recently showcased new tech to address how we look and sound in online meetings. | | SugarCRM Adds AI to Sweeten the Customer Experience Pot | | | | In this exclusive interview with SugarCRM CEO Craig Charlton, CRM Buyer discussed the current state of CRM platforms and how artificial intelligence is key to improved sales, service, and predictability in automated CX.
| | Google's New Phone App Feature ID's Legit Business Calls | | Google has taken a step toward controlling spam voice calls on Android devices with a new addition to its phone app. The "Verified Calls" feature will display a caller's name, logo, reason for calling and a verification symbol indicating a business has been verified by Google. | | How Customer Conversations Can Create Personalization in E-Commerce | | Ask anyone in the e-commerce space and they'll tell you: it's a numbers game. The numbers we rely on every day offer insights into every aspect of our competitive industry, from the click-through success of advertising campaigns to the conversion rates of specifically placed "Buy Now" buttons. Yet in this world of quantitative analytics, we're losing something: the human element. | | New MakuluLinux Distro Puts a ‘Shift’ in Your Computing Routine | | MakuluLinux Shift is a well-designed Linux distro that blends several mainstream design concepts with performance features not found elsewhere. One of Shift's unique traits is its ability to modify key design elements effortlessly. Hence, its name. A few other Linux distros have mechanisms to alter the look and feel of the desktop, but they work less ideally. | | TRENDING ON ECT NEWS NETWORK | | Return of Remote Workers Brings New Challenges to IT Heads For those business that got it right reopening their workplaces the first time around, they should be in pretty good shape for round two. But others that struggled to get a handle on operations will likely find themselves again in chaos. Read more www.technewsworld.com | | | | | | More Consumers Buying Into Digital Payments A recent survey of more than 3,000 adult consumers shows that nearly 70 percent prefer digital payment options, such as website and mobile app channels, to pay their one-time bills. Read more www.ecommercetimes.com | | | | | | CRM is Failing: It's Time to Transition to CXM Centralizing all tools and customer-effecting services into one system delivers great efficiencies for businesses. However, enabling customers to have the same experience in real time is the difference between a CRM and CXM. Read more www.crmbuyer.com | | | | | | Linux: 29 Years and Counting as a Powerhouse OS When Linux was born in 1991, it was little more than a hobby for then 21-year old Linus Torvalds. Today the Linux community is estimated to be more than 86 million users, and Linux has become the backbone of many large and small enterprises. Read more linuxinsider.com | | | | | | Women in Tech: 20 Trailblazers Share Their Journeys | | | | Successful women in the tech trenches share their insights and tackle subjects ranging from how to search out a strong mentor to how to be one -- from how to advance in a large company to how to start your own firm.
This book is an excellent guide for students considering STEM courses, graduates pondering job choices, and career changers at any stage in life. It's also a useful tool for school and career counselors, recruiters, and HR pros eager to diversify their workplaces. | | Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. | | We welcome your feedback. To share your thoughts or ideas, please use our online form. | | This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. | | To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links:
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