| | Editor's Pick May 7, 2020 | | Microsoft Covers All the Bases With Impressive Surface Lineup | | Microsoft has introduced a slew of new products, including the Surface Go 2, the Surface Book 3, Surface Headphones 2 and Surface Earbuds. Both the Surface Go 2 and the Surface Book 3 come in consumer and corporate versions. | | How to Stay Safe on the Internet, Part 3: Drive the Black Hatters Mad | | Like conventional criminals, criminal hackers choose easy, lucrative targets. One group in the crosshairs is made up of companies that have data on millions of users, such as private sector entities with a Web presence. Why go after one user at a time when data is collected in one place? Criminal hackers also like to hunt small organizations that have modest capital but weak information security. | | Red Hat’s Virtual Summit Crowds Hint at Future Conference Models | | In what could be a trial run for more of the same, Red Hat last week held a first-ever virtual technical summit to spread the word about its latest cloud tech offerings. CEO Paul Cormier welcomed online viewers to the conference, which attracted more than 80,000 virtual attendees. | | 3 Improvements the COVID-19 Pandemic May Force | | In the works right now are three things that may result in a better post-pandemic world. One is video conferencing, which has been on a slow ramp to overnight success since the mid-1960s when it was supposed to become the standard way we communicated. Another is robotics, which is getting a ton of attention right now, ranging from automated delivery to automated manufacturing. The third is 3D printing. | | Google Meet Aims to Head Off Zoom | | Google is integrating its Google Meet videoconferencing application with Gmail, and it already appears as an option in some users' accounts. It is making the service available to everyone for free in the coming weeks, on the Web and through mobile apps for iOS and Android. | | Linux Foundation Leads Initiative for Better Digital Trust | | The Linux Foundation on Tuesday announced that it will host the Trust over IP Foundation, a cross-industry effort to ensure more secure data handling over the Internet. This new foundation is an independent project enabling trustworthy exchange and verification of data between any two parties on the Internet. | | How to Fix Your Phone or Tablet's Broken Screen | | Cracked or broken mobile device screens can be costly to fix, but a few inexpensive DIY strategies can eliminate a repair shop visit and salvage your tablet or phone. | | TRENDING ON ECT NEWS NETWORK | | HP's COVID-19 Response: There Should Be an Award for This [Rob Enderle Op-Ed] Some of the corporate responses to COVID-19 make me incredibly happy I don't work for a large company anymore. There are exceptions though, and HP stands out. Read more www.technewsworld.com | | | | | | UK Rejects Apple-Google Contact Tracing Approach The UK's plans to launch a smartphone application to track potential COVID-19 infections won't include Apple and Google. The country's National Health Service has designed its own mobile software to do contact tracing. Read more www.technewsworld.com | | | | | | Step-by-Step Guidance from NICE inContact If your contact center agents are working from home, download this Remote Agent Checklist to ensure they can provide exceptional customer experience, no matter where they're based. Read more get.niceincontact.com | | | | | | 2020 Online Shopping Habits and Retailer Strategies Episerver surveyed over 4,000 global online shoppers to learn about their ecommerce expectations and habits. Download Reimagining Commerce to get an exclusive look at successful retail strategies in 2020. | | Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. | | We welcome your feedback. To share your thoughts or ideas, please use our online form. | | This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. | | To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links:
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