| | Editor's Pick May 14, 2020 | | How to Solve WiFi Speed and Connection Problems | | In theory, all you need is a shiny new router for hassle-free wireless connections in your home or small office. Yet in practice, your wireless reception often will be plagued with interference issues. Here are some suggestions to fine-tune your WiFi setup. | | Classroom of the Future: The Rise of Online Learning | | By necessity, almost all education is happening online at the moment. However, the trend of online education likely will continue even after the COVID-19 pandemic is over. Online learning is often more convenient than in-person training, and because the methods and techniques for online education are evolving and improving, it quickly has become a preferred business tool. | | How to Adapt Your Customer Service When Crisis Strikes | | Customer service doesn't have to suffer while your company goes through a difficult transition. In fact, 78% of consumers said they stopped doing business with a company because of poor customer service. Now is the time to show your most valuable buyers how you'll keep them informed, updated and respected throughout this crisis by adapting your practices to the moment. | | What's Going On With Oracle? | | Oracle appears to be undergoing a kind of resurgence during the coronavirus crisis. Financial analysts are saying nice things about its ability to pay dividends even in tough times. Its technology, which always has been good, is seeing an interesting uptick. All of this is buffing the company's image after years of, yes-but responses from the market. | | Report: Working From Home May Be a Keeper | | More than 40% of professionals working at home because of the pandemic would prefer to work remotely full time in the future, suggests a new report from Valoir. | | Abandoned Open Source Code Heightens Commercial Software Security Risks | | Outdated or abandoned open source components are persistent in practically all commercial software, putting enterprise and consumer applications at risk from security issues, license compliance violations, and operational threats, according to the Synopsys 2020 Open Source Security and Risk Analysis Report. | | IBM's Strategic Approach to Diversity | | IBM's outgoing CEO Ginni Rometty gave a compelling talk at IBM Think last week on how the company is fighting strategically for diversity. | | Merchants: Adopting New Payment Technologies Is Easier Than You Think | | Consumers increasingly demand seamless ways to purchase wherever they go, and they want their transactions to be quick, safe and, importantly, secure. The fact is, merchants must embrace new methods quickly or risk being left behind. | | TRENDING ON ECT NEWS NETWORK | | Researchers Combine Deep Learning & Pixels to Nix Malware Microsoft and Intel researchers have found a way to combine artificial intelligence and image analysis to create a highly effective means to combat malicious software infections. The researchers call their approach "STAMINA". Read more www.technewsworld.com | | | | | | Information Security: New Rules Warren Buffet once said, "Only when the tide goes out do you discover who's been swimming naked." You can cover over a host of sins when times are good, but bad or unsafe practices will be exposed when times are rough. Read more www.technewsworld.com | | | | | | Step-by-Step Guidance from NICE inContact If your contact center agents are working from home, download this Remote Agent Checklist to ensure they can provide exceptional customer experience, no matter where they're based. Read more get.niceincontact.com | | | | | | 2020 Online Shopping Habits and Retailer Strategies Episerver surveyed over 4,000 global online shoppers to learn about their ecommerce expectations and habits. Download Reimagining Commerce to get an exclusive look at successful retail strategies in 2020. | | Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. | | We welcome your feedback. To share your thoughts or ideas, please use our online form. | | This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. | | To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links:
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