E-Commerce Minute

Latest Headlines from the E-Commerce Times

View Online E-Commerce Minute May 11, 2020 Merchants: Adopting New Payment Technologies Is Easier Than You Think Consumers increasingly demand seamless ways to purchase wherever they go, and they want their transactions to be quick, safe and, importantly, secure. The fact is, merchants must embrace new methods quickly or risk being left behind. Over the last decade, payment options have evolved in response to developments in technology and changing customer purchasing habits. Read More How to Adapt Your Customer Service When Crisis Strikes Customer service doesn't have to suffer while your company goes through a difficult transition. In fact, 78 percent of consumers said they stopped doing business with a company because of poor customer service. Now is the time to show your most valuable buyers how you'll keep them informed, updated and respected throughout this crisis by adapting your practices to the moment. Read More Salesforce Revamps Work.com to Help Businesses Address Pandemic Salesforce has announced a new version of Work.com designed to help businesses function safely during the COVID-19 pandemic.  Read More E-Commerce Optimization During a Crisis and Beyond In this uncertain and increasingly homebound era, customers are turning online for everything from groceries to cat food. E-commerce optimization is one game that companies struggling for market share in the midst of a pandemic must play. Read More TRENDING ON E-COMMERCE TIMES Study Reveals E-Commerce Shopping Patterns Consumers and companies worldwide have ramped up online ordering for software products and digital goods as they struggle to improve productivity and security while working remotely and spending more time at home. Read more www.ecommercetimes.com Google Meet Aims to Head Off Zoom Google is integrating its Google Meet videoconferencing app with Gmail, and it already appears as an option in some users' accounts. It is making the service available to everyone for free in the coming weeks, on the Web and through... Read more www.ecommercetimes.com FEATURED RESOURCES Do you need to get products to market faster? Calculate how much time you could save if you had a PIM (product information management) tool to do the work for you. Start building your business case today - it’s quick and easy.  Calculate Now Step-by-Step Guidance from NICE inContact If your contact center agents are working from home, download our Remote Agent Checklist to ensure they can provide exceptional customer experience, no matter where they're based. Read more get.niceincontact.com Report: 2020 online shopping habits and retailer strategies Episerver has surveyed over 4,000 global online shoppers about their online consumer behavior and expectations. Download the report to understand consumers’ buying behaviors and learn how retailers are delivering customer-centric digital experiences. Read more www.episerver.com READER SERVICES News Alerts Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. Feedback We welcome your feedback. To share your thoughts or ideas, please use our online form. Manage Subscriptions This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. BUSINESS SERVICES How to Advertise To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links: Contact Sales | Media Kit | Rate Card | Lead Generation ‌ ‌ ‌ © 2020 ECT News Network, Inc.

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