| John P. Mello Jr. Jan 9, 2019 5:00 AM PT | |
 | Powerful technologies like deep data, AI and quantum computing should be introduced into society carefully, IBM CEO Ginni Rometty declared in opening remarks at CES. "These tools are so powerful they will solve some of the most enduring problems -- like food safety, waste," she said, "but like all powerful tools, we've got to usher them in safely into society." [More...] |
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 | Creating New Customer Experiences: 6 Retail Technology Predictions for 2019 As e-commerce has gained serious momentum over the past 10 years, there have been dire predictions about the impending death of brick-and-mortar retail. The narrative has been framed largely as "technology is killing retail," but the reality is not quite so simple. While technology undoubtedly has transformed the retail landscape, it also has been pushing the industry forward. [More...] |
 | Apple, Samsung Buddy Up in Smart TV Deal Apple movies and music are coming to Samsung Smart TVs this spring. Samsung's 2019 Smart TVs will support iTunes Movies and TV Shows, and Apple AirPlay 2, Samsung said Sunday at CES in Las Vegas. Smart TVs made in 2018 also will be able to play Apple content via a firmware update. Apple content can be accessed from the smart TVs via an exclusive app. [More...] |
 | Online, Offline Convergence: Give Shoppers the Best of Both Worlds Online and offline shopping businesses have to work together to improve customer engagement and retention. Although some brick-and-mortar stores are suffering revenue loss to online retailers, there is still an important space for them in the shopping experience. By joining forces, brick-and-mortar and online stores can meet the emerging needs of today's customers. [More...] |
 | 2019: The Year Everything Changes We are approaching critical mass on a number of technologies that we will see increasingly this year. This wave will start at CES, where we will see an impressive number of attempts at personal robots and AI-powered digital assistants. Most will fail, but both the failures and the few successes will set the stage for the first true mobile personal robots that will arrive in the following years. [More...] |
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