Moving your contact center to the cloud has many benefits as your vendor takes on technical system management, but success still lives within your organization. Your team’s mix of skills and roles will change, but it doesn't have to be painful with the right preparation. Join us to hear from a panel of businesses who have successfully made the transition to the cloud. In this webinar you will learn: - When to move to the cloud–timing is key!
- How to prepare your team with new skills and roles in a cloud contact center infrastructure
- Benefits of an all-in-one cloud customer engagement platform
This is a Global Webinar presented Live in North America, Latin America, Europe and Asia-Pacific! Can’t make the live event? Register anyway and we'll send you the webinar recording afterwards! Best regards, Christine Taylor Genesys Webinar Team |
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