| | E-Commerce Minute November 23, 2021 | | How Merchants Can Better Battle Chargebacks and Fraud | | Cash flow concerns and fraud are going to be a menace to both retailers and consumers this holiday shopping season. One of the biggest shopping headaches this year will be a much earlier start to the chargeback cycles. Accertify VP Jeff Wixted discusses various precautions retailers can implement and tools they need to mitigate the impact of the expected fraud and chargeback volume increases. | | Inflation, Cybersecurity Chief Concerns This Holiday Shopping Season | | Technical and logistical problems stretching across multiple industries gives both shoppers and retailers reason to double efforts to avoid being hacked this year. Two factors top the list: runaway inflation and increased cyberattacks. Both are stretching spending capacity and digital safety to their limits during the holiday shopping season. | | A D V E R T I S E M E N T | | 365 Threat Monitor: scan all emails as they reach your user mailboxes to detect ransomware, phishing, and spam. Get real-time phone alerts and security breach updates & delete threats instantly. | | Marketers Underestimate Word of Mouth, Overestimate Influencers: Report | | Marketing and business communications company R.R. Donnelley & Sons has released a study which reveals that traditional marketing channels, including word of mouth, direct mail, and in-store signage, are largely untapped and underestimated by marketers. | | Out-of-Stock Signs Won't Deter Online Shoppers During Holidays | | Holiday shoppers can expect to see a lot of out-of-stock warnings online this year, but that won't discourage them for opening their wallets to buy gifts for loved ones. According to retail sales watchers, consumers have launched their holiday shopping earlier than ever, spending US$72.4 billion online in October, an eight percent increase over the same period in 2020. | | Future-Proofing Retail Operations in the Era of Supply Chain Chaos | | Closing physical storefronts in favor of internet-based direct-to-consumer selling options is not necessarily the best approach for typical store owners, according to Mark Delaney, retail industry consultant at Zebra Technologies. The E-Commerce Times heard more from Delaney in a wide-ranging conversation about today's supply chain disruptions and evolving consumer shopping habits. | | TRENDING ON E-COMMERCE TIMES | | Big Biz Can Learn About Customer Closeness From D2C Brands What draws the consumer to a D2C brand over traditional businesses? Two words: customer closeness. That is, the ability for organizations to feel directly connected to the users of their products or services -- understanding their motivations,... Read more www.ecommercetimes.com | | | | | | Big Picture Marketing Tips for E-Tailers This Holiday Season Supply chain chaos has sellers and shoppers on edge, with no relief in sight anytime soon. To better understand how marketers should navigate this unusual holiday shopping season, we spoke with a variety of experts to get tips on what makes for... Read more www.ecommercetimes.com | | | | | | Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. | | We welcome your feedback. To share your thoughts or ideas, please use our online form. | | This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. | | To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links:
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