| | E-Commerce Minute February 24, 2021 | | Contactless Goes Far Beyond Payments: It's For Everything | | Retailers are finding new ways to retool their customer experiences to conform with the new contactless "everything" supply chain; and artificial intelligence and computer vision technologies are lending a notable hand. Out are the bulky metal lockers where customers had to open doors that many other people have come in contact with to retrieve their items staged from online purchases. | | Fake Review Schemes Conning Online Shoppers | | Online shoppers beware: a fast-selling marketplace of fake reviews is trying to lure you into buying products on major digital store sites and social media outlets. This latest review scam involves an under-wrap false review network operating among Amazon sellers. Trading in phony reviews may or not be legal, but such practices are clearly unethical and will have repercussions if discovered, warns Amazon. | | WFH Shift a Virtual Boon to Decluttering Pros | | Decluttering has become a popular pastime of late. With everything from online consultants to organizing apps available, those who want to clean up their act have never been in a better position to do so. The E-Commerce Times spoke with decluttering experts to get their perspective on the trend of organizing and paring down. | | How to Build an SEO Strategy for 2021 | | The E-Commerce Times discussed with Steve Wiideman, president and CEO of Wiideman Consulting Group, the essentials of how to build an SEO strategy for 2021. Wiideman designed and teaches the Website Optimization and Strategic Search Engine Marketing online course for California State University Fullerton and the SEO Tools and Analytics course at University of California San Diego. | | New Customer Experience Needs and Commerce Trends for 2021 | | Commerce analysts do not see consumers shedding their newfound buying options in the wake of a post-pandemic marketplace. Concerns for health safety, social distancing, and remote working will remain priorities for many shoppers. Merchants who demonstrate that they are able to quickly get products to consumers, resolve issues with customer service, and provide fast delivery and returns will be the ones that thrive. | | Standing Out From the Crowd: Investor Selection Criteria in 2021 | | When the COVID-19 pandemic hit, many investors began to hold their funds back and we're waiting to see how things unfold. But at the same time, crisis often precedes opportunity -- and while M&A activity was down overall last year, when you look at the data more closely you will see a flurry of activity in one sector: e-commerce. | | TRENDING ON E-COMMERCE TIMES | | Consumers Becoming More Tolerant of Chatbots If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Researchers see consumers' comfort levels with a variety of chatbot technologies... Read more www.ecommercetimes.com | | | | | | Practicing Productivity to Empower the Workforce The E-Commerce Times spoke with productivity experts to get their perspective on apps, platforms, and techniques that help organizations and individuals become more efficient. Read more www.ecommercetimes.com | | | | | | Webinar: How B2B Brands Sell Online in 2021 During this webinar, we’ll discuss some of the most promising ways B2B companies are innovating their online sales approach in 2021. This includes leveraging the best of the B2C experience and trying out technologies like AR and VR. Read more www.inriver.com | | | | | | Bachelor of Science in Cybersecurity Pursue lucrative and in-demand roles with Utica College's 100% online cybersecurity degree. You’ll choose from four specializations to tailor your degree to your career goals. Read more programs.online.utica.edu | | | | | | Ahead of the curve: How to build a proactive contact center In the face of disruption, contact centers are at the forefront of change. With ICMI’s new toolkit, you’ll get all the expert insights you need to lead your contact center into the future, no matter what it may bring. Read more get.niceincontact.com | | | | | | Women in Tech: 20 Trailblazers Share Their Journeys | | | | Successful women in the tech trenches share their insights and tackle subjects ranging from how to search out a strong mentor to how to be one -- from how to advance in a large company to how to start your own firm.
This book is an excellent guide for students considering STEM courses, graduates pondering job choices, and career changers at any stage in life. It's also a useful tool for school and career counselors, recruiters, and HR pros eager to diversify their workplaces. | | Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. | | We welcome your feedback. To share your thoughts or ideas, please use our online form. | | This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. | | To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links:
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