| | Editor's Pick January 28, 2021 | | NYC Surveillance Cameras Targeted in Amnesty International Crowdsource Project | | An online map of surveillance cameras in New York City is in the works. The map project is part of a larger campaign called "Ban the Scan," sponsored by Amnesty International, which is partnering on the initiative with several other tech advocacy, privacy, and civil liberties groups. | | Consumers Becoming More Tolerant of Chatbots for Certain Tasks | | If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Researchers see consumers' comfort levels with a variety of chatbot technologies softening towards customer service, scheduling, banking, and therapy. | | KrowdFit Gives Fitness Trackers a New Motivational Dimension | | Do you welcome physical fitness like a fish in water, or does it take a trip to the clothing store for larger sizes to get you moving? If you need a push, perhaps a new motivational tool called KrowdFit will be more to your liking. It pays you cash to put your fitness tracking devices on. The KrowdFit wellness app uses a novel twist to a childhood motivational method. It pays you cash to keep physically active. | | How to Deploy an Effective Mobile CX Strategy for E-Commerce | | As the pandemic continues to keep shoppers out of brick-and-mortar stores, new shopping behaviors continue to include smartphones to nudge products into consumers' digital shopping carts. CRM Buyer discussed with Dennis Reno, SVP and head of customer experience at Cyara, how mobile CX is influencing e-commerce, and how these changes can help to improve the customer's overall experience. | | What IT Leaders Would Do Differently if Faced With Another Crisis | | In the early part of 2020, the pandemic forced companies around the world to rethink their practices and determine how to accelerate the adoption of technologies that would enable remote work. After closing out on a tumultuous year, many business leaders admit where they may have gone wrong. Here are some ways they would approach a shift to remote work, if faced with the crisis all over again. | | Conversational Platform Trends for 2021 | | Live chat and conversational platform technologies have made significant advancements in recent years. Thanks to AI and machine learning, these implementations have gone beyond just being a customer support tool, to a crucial component of an e-commerce revenue engine. Here's what retailers need to know to get maximum conversions and satisfied customers from live chat tools in 2021 and beyond. | | GeckoLinux Does OpenSuse Better | | GeckoLinux is a unique distribution that goes a long way towards unifying the often-confusing array of workstation choices available to business and mainstream consumers looking for an alternative to other computing platforms. This distro is fully functional, offers some of the best Linux desktop environments available, and avoids the pitfalls of distros that make using Linux bothersome. | The New Era of Cashless, Invisible Payments | | While it was already underway prior to the pandemic, the worldwide shift to digital payments has been accelerated by the crisis. This new cashless concept and the related back-end changes by banks to adopt real-time payments are becoming increasingly popular; and have set into motion the potential for a ripple effect throughout the e-commerce ecosystem. | | TRENDING ON ECT NEWS NETWORK | | Cloud Security Practices Playing Into Hands of Attackers More than 80 percent of 650 cybersecurity and IT professionals surveyed by Check Point Software Technologies in July said their traditional security solutions either do not work at all, or only provide limited functions in the cloud. Read more www.technewsworld.com | | | | | | Practicing Productivity to Empower the Workforce The E-Commerce Times spoke with productivity experts to get their perspective on apps, platforms, and techniques that help organizations and individuals become more efficient. Read more www.ecommercetimes.com | | | | | | Oracle Launches Version 21c Oracle learned a lot from its customers and plowed its findings back into its core product just as others were getting restless and seeking alternatives. Oracle is now calling its product a "converged database" to help with differentiation by... Read more www.crmbuyer.com | | | | | | 3 Helpful Networking Projects for Your Raspberry Pi In spite of being a beloved companion to computer hobbyists the world over, the Raspberry Pi doesn't get enough credit. In fact, single-board computers of all stripes haven't gotten their due - I just happen to have a Raspberry Pi. Read more linuxinsider.com | | | | | | Ahead of the curve: How to build a proactive contact center In the face of disruption, contact centers are at the forefront of change. With ICMI’s new toolkit, you’ll get all the expert insights you need to lead your contact center into the future, no matter what it may bring. Read more get.niceincontact.com | | | | | | Women in Tech: 20 Trailblazers Share Their Journeys | | | | Successful women in the tech trenches share their insights and tackle subjects ranging from how to search out a strong mentor to how to be one -- from how to advance in a large company to how to start your own firm.
This book is an excellent guide for students considering STEM courses, graduates pondering job choices, and career changers at any stage in life. It's also a useful tool for school and career counselors, recruiters, and HR pros eager to diversify their workplaces. | | Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. | | We welcome your feedback. To share your thoughts or ideas, please use our online form. | | This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. | | To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links:
| | | | | | |
|
