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Tuesday, 29 October 2024

Editors' Pick Newsletter for ebuka

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Editors' Pick

October 29, 2024

Agentic AI, Cyborgs Featured on Gartner’s Tech-To-Watch List for 2025

The list of 2025 tech trends highlights key areas such as AI governance, Agentic AI systems, postquantum cryptography, and neurological enhancement.

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AI-Driven Cyberattacks Increase Risks to Online Retailers This Holiday Season

The retail industry is bracing for more than just the usual surge of cyberattacks this holiday shopping season. Among the most persistent challenges is the rise in advanced bad bot traffic, which has surged by 58% compared to last year.

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OPINION

Arm Goes to War Against Qualcomm: Stupid Squared

Arm has decided to cancel Qualcomm’s license. This move not only appears to be an abuse of power but is extremely ill-timed.

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AI Not Exactly a Selling Point for Consumers

Promoting a product's AI features might appeal to marketers, but it has the opposite effect for many consumers. A recent study shows that labeling products as "Artificial Intelligence" makes people less likely to buy them.

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Retailers Turn to AI for Holiday Shopping Season Success

The 2024 holiday shopping season isn't shaping up well for retailers, but the emergence of artificial intelligence offers a chance to optimize performance and increase customer satisfaction.

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Strong Basics: The Building Blocks of Software Engineering

Regardless of your discipline, more of what you do on a regular basis draws on basic skills than highly advanced ones. This is the Pareto Principle in action: 20% of your skills toolkit accomplishes 80% of your work.

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TRENDING

E-COMMERCE TIMES

NRF Forecasts Strong 2024 Holiday Sales Amid Shorter Shopping Season

TECHNEWSWORLD

Intel vs. AMD, Nvidia, Qualcomm: What the Hell Happened?

CRM BUYER

Automating CRM Productivity Falling Short of Improving CX

LINUXINSIDER

Upgrading to Ubuntu 24.10 Oracular Oriole: Step-by-Step Guide

Monday, 21 October 2024

Are you protecting your Salesforce data?

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Rubrik's Salesforce Data Protection is now available

If your Salesforce data is lost, the fallout is immense. You could be left dealing with operational disruptions, compliance issues, and financial losses.

But as the volume and complexity of your Salesforce data grow, the manual solutions you've relied on in the past will be pressure-tested—and they're not likely to pass.

So, what does it take to actually keep your Salesforce data safe? Check out our all-in-one Salesforce data protection eBook for:

An overview of common Salesforce data protection challenges and how to overcome them
Best practices for designing a holistic data protection strategy
A breakdown of how Rubrik offers a comprehensive, automated, and scalable approach to Salesforce data protection
…and more.

Snag your complimentary copy below!

Read Now

Thursday, 17 October 2024

Top 10 CX Trends in 2025

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Get essential insights into what's next for business CX and AI

In the current business landscape, prioritizing CX is essential for success. Those who take strategic steps to embrace the power of cloud, digital, and AI technologies will launch themselves to the forefront of delivering exceptional customer experiences.

So what's next when it comes to CX and AI?

This eBook explores the top 10 CX and AI trends for 2025, including:

The true impact CX and AI have on business success
How predictive analytics help anticipate needs and resolve issues faster
What technology to implement to establish governance of content
Why a digital-first approach is essential, but how to keep the human touch

Secure your CX planning priorities for ultimate success in 2025.

Discover the trends

www.nice.com

	NICE is pleased to make available information on products and services that may be of interest to you in your organization or career. You have received this advertisement as a service of NICE, 221 River St, 10th floor, Hoboken, NJ 07030. Click here If you wish to unsubscribe from future NICE emails.
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Thursday, 10 October 2024

You Asked: Can AI End the CX Frustration Loop?

Hi there,

Join our NICE Talks to hear answers to questions you ask about AI for CX. In each session, we will take a deep dive into one pre-selected question. This week you asked— Can AI End the CX Frustration Loop? Featuring guest speaker Christina McAllister, Senior Analyst at Forrester, and Elizabeth Tobey, Head of Marketing, AI & Digital at NICE, who will discuss:

How AI can help reduce repetitive tasks and create seamless customer interactions.
The importance of personalized, human-centered AI for delivering better customer experiences.
Why companies need to move beyond generic AI solutions and embrace more adaptive, customer-centric approaches.
Practical examples of self-service AI that works—and where it can fail.
The key steps your company can take to improve digital-first customer service using AI.

Join us on Thursday, October 17th at 11 AM EDT.

Even if you can't make it to the live session, be sure to register, and we'll send you the session recording to watch at your convenience.

www.nice.com

	NICE is pleased to make available information on products and services that may be of interest to you in your organization or career. You have received this advertisement as a service of NICE, 221 River St, 10th floor, Hoboken, NJ 07030.

Thursday, 3 October 2024

Build faster, scale further with Airtable

Build faster. Scale further. Digital operations for disruptive companies.

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New features

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HyperDB

Put data to work at massive scale. Operationalize data sets with tens of millions of records. Sync with data platforms like Snowflake and Databricks.

App Sandbox & Org Branding

Make changes to apps in a safe environment. Bring coherence to the end user experience.

Learn more

Ready to get started? Talk to sales today →