| | Editor's Pick March 10, 2021 | | How to Rebuild Trust After E-Commerce Blunders | | One of the big marketing decisions confronting e-commerce vendors today is whether current performance is good enough. Online vendors need to consider their customers' shopping experience in order to assess existing barriers to stronger shopper responsiveness to digital storefronts. For retailers who drop the ball with errors such as inaccurate product feeds and promised products that never arrive, it's redo time. | | AI Vision System Hoodwinked by Pen and Paper | | Skeptics of giving computers control over high-risk activities like driving cars were given some ammunition last week when researchers at OpenAI discovered their two-month-old machine vision system could be tricked with a pen and paper into misidentifying objects. | | AI App Puts New Life in Old Photos | | Nostalgia website MyHeritage has launched a new service that allows you to create lifelike animations of faces in still photos. The AI-powered service called Deep Nostalgia, launched last week, is free to try and is remarkably accurate in depicting how a person would look if captured on video. Their eyes blink, their head moves and their mouth forms a smile. | | Social Commerce Is Changing How Brands Sell Online | | For brands that haven't yet tried social selling, 2021 is the time to start. Social commerce offers brands the ability to reach new audiences on platforms consumers already use and trust. Moreover, because it streamlines the sales process by allowing people to discover your brand and make purchases without leaving the platform, social commerce can boost revenue. | | WFH Era Puts Emphasis on Ergonomics | | Now that so many people work from home, ergonomic workspaces, furniture, and design have become a key concern when setting up a home workplace or company offices of the future. Alongside this demand is an escalation of online sales in the home furnishings industry. The E-Commerce Times spoke with several ergonomic and e-commerce experts to get their perspective on this trend. | | Two CRM vendors made news recently. Zoho had an analyst conference that reminded us that many businesses don't benefit enough from verticalized suites; and Microsoft introduced several vertical industry systems, including one for nonprofits. One could say that Zoho and Microsoft displayed mirror image solutions in some ways. Let's take closer look. | | AI Contract Spending Set to Grow in Federal Market | | The United States government is trying to get smarter about getting smart. Throughout the federal government, and especially in defense and national security, artificial intelligence is getting an increased amount of attention, including the adoption of hefty AI budgets. That should lead to increasing contract opportunities for information technology vendors with high competence in AI. | Trisquel Linux Wraps Polish and Productivity Into Four User Needs | | Trisquel Linux is one of those computing staples you wished you knew about much sooner. This Linux distribution has been around literally for years and is extremely polished. It offers a family of Linux editions that meet or exceed the needs of home users, small enterprises, and educational centers. Trisquel can also be an ideal platform for multimedia workstations. | | TRENDING ON ECT NEWS NETWORK | | Microsoft Confident Exchange Hack Is State-Sponsored Microsoft on Monday reported that multiple malicious actors were taking advantage of vulnerabilities in its Exchange software last week to attack systems at organizations that have failed to patch the flaws. The company attributed the attacks... Read more www.technewsworld.com | | | | | | Contactless Goes Far Beyond Payments: It's For Everything Retailers are finding new ways to retool their customer experiences to conform with the new contactless "everything" supply chain; and artificial intelligence and computer vision technologies are lending a notable hand. Read more www.ecommercetimes.com | | | | | | New Customer Experience Needs and Commerce Trends for 2021 Commerce analysts do not see consumers shedding their newfound buying options in the wake of a post-pandemic marketplace. Concerns for health safety, social distancing, and remote working will remain priorities for many shoppers. Read more www.crmbuyer.com | | | | | | Lessons Learned From the SolarWinds Supply Chain Hack Exclusive interview with The Linux Foundation's Director of Open Source Supply Chain Security, David A. Wheeler, about how supply chain security standards might benefit from TLF's latest recommendations. Read more linuxinsider.com | | | | | | Global Commerce, Simplified with Digital River At Digital River we believe in using our global expertise to fuel and optimize commerce, open doors to new markets and facilitate payments around the world. Build an ecommerce solution customized for your business. Read more www.digitalriver.com | | | | | Bachelor of Science in Cybersecurity Pursue lucrative and in-demand roles with Utica College's 100% online cybersecurity degree. You’ll choose from four specializations to tailor your degree to your career goals. Read more programs.online.utica.edu | | | | | | Forrester Consulting Study, AI-Infused Contact Centers Create a road map to a truly cognitive contact center. Ensure AI investments achieve the dual goals of automation and customer satisfaction. Empower agents with AI-enabled tools that enhance CX. Coach, train and develop new agents wherever they work. Read more get.niceincontact.com | | | | | | Women in Tech: 20 Trailblazers Share Their Journeys | | | | Successful women in the tech trenches share their insights and tackle subjects ranging from how to search out a strong mentor to how to be one -- from how to advance in a large company to how to start your own firm.
This book is an excellent guide for students considering STEM courses, graduates pondering job choices, and career changers at any stage in life. It's also a useful tool for school and career counselors, recruiters, and HR pros eager to diversify their workplaces. | | Get the day's top e-business and technology news from ECT News Network delivered to your inbox as stories break. Sign up today. | | We welcome your feedback. To share your thoughts or ideas, please use our online form. | | This newsletter was sent in response to your request on an ECT News Network website. To update your settings, or to receive other newsletters from ECT News Network: Manage My Subscriptions. | | To advertise in this newsletter or elsewhere on ECT News Network, please call our sales department (818) 461-9700 or follow these links:
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