Wednesday 20 January 2021

E-Commerce Minute

E-Commerce Minute
January 20, 2021
Coffee Sales 2.0
Coffee is one of the most widely consumed beverages in the U.S. and worldwide. As the market grows -- and becomes more competitive -- coffee companies are coming up with more creative ways to get their products to online consumers. The E-Commerce Times recently spoke with coffee and e-commerce experts to get their views on what's involved in successful online coffee sales. 
Consumers Becoming More Tolerant of Chatbots for Certain Tasks
If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Researchers see consumers' comfort levels with a variety of chatbot technologies softening towards customer service, scheduling, banking, and therapy.
Conversational Platform Trends for 2021
Live chat and conversational platform technologies have made significant advancements in recent years. Thanks to AI and machine learning, these implementations have gone beyond just being a customer support tool, to a crucial component of an e-commerce revenue engine. Here's what retailers need to know to get maximum conversions and satisfied customers from live chat tools in 2021 and beyond.
Oracle Launches Version 21c
Oracle learned a lot from its customers and plowed its findings back into its core product just as others were getting restless and seeking alternatives. Oracle is now calling its product a "converged database" to help with differentiation by highlighting that many businesses don't often only focus on OLTP or AI, but that their businesses require a bit of everything.
Revving Up for CRM in 2021
CRM has gone through five 5-year cycles during the past few decades. That trend feels as old as SaaS at this point, and we might be ready to embark on a new cycle that will take roughly five years to reach fulfillment. The big question now is: "What will it be?"
TRENDING ON
E-COMMERCE TIMES
Pet Products and Services Market Takes a Fancy to E-Commerce

Pet industry companies are stepping up their game to grab a share of expenditures forecasted for 2020 to reach $99B in the U.S. We spoke with experts in the field of online pet product sales and services to get their take on market trends.

Read more
www.ecommercetimes.com
Success Story: Winning on eBay

An intense knack for technology throughout middle school and high school where he repaired classmates' phones and gaming devices set the stage for entrepreneurial success for Adam Zinker, founder and CEO of The Perfect Part.

Read more
www.ecommercetimes.com
FEATURED RESOURCES
Women in Tech: 20 Trailblazers Share Their Journeys
Successful women in the tech trenches share their insights and tackle subjects ranging from how to search out a strong mentor to how to be one -- from how to advance in a large company to how to start your own firm.

This book is an excellent guide for students considering STEM courses, graduates pondering job choices, and career changers at any stage in life. It's also a useful tool for school and career counselors, recruiters, and HR pros eager to diversify their workplaces. 
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LG might quit making smartphones

                                                           
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Tuesday 19 January 2021

Your smartwatch might detect signs of COVID-19 before you do

                                                           
Engadget The Morning After logo

Now available on your smart speaker and wherever you get your podcasts

Apple Podcasts  |  Spotify  |  Google Play  |  iHeart Radio

The Morning After is a new daily newsletter from Engadget designed to help you fight off FOMO. Who knows what you'll miss if you don't subscribe.

Now available on your smart speaker and wherever you get your podcasts:
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Monday 18 January 2021

'Mario Kart', but for your fitness goals

                                                           
Engadget The Morning After logo

Now available on your smart speaker and wherever you get your podcasts

Apple Podcasts  |  Spotify  |  Google Play  |  iHeart Radio

The Morning After is a new daily newsletter from Engadget designed to help you fight off FOMO. Who knows what you'll miss if you don't subscribe.

Now available on your smart speaker and wherever you get your podcasts:
Apple Podcasts  |  Spotify  |  Google Play  |  iHeart Radio

Craving even more? Like us on Facebook or follow us on Twitter.

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