Thursday 20 February 2020

Samsung's botched 'find my phone' alert went out worldwide

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It's Thursday, February 20, 2020.

Hey, good morning! You look fabulous.

You know what -- that was my fault. I leaned on a button that said “do not push” and boom, Samsung sent users worldwide a Find My Mobile push notification that simply said "1." In unrelated news, Mike Pence made another visit to NASA on Wednesday.

-- Richard

(View in browser.)

Yes, the original trilogy movies are still the updated CG versions.

On March 31st every ‘Star Wars’ feature film will be available on 4K Blu-ray

On March 31st every ‘Star Wars’ feature film will be available on 4K Blu-ray When Star Wars: Rise of Skywalker is released on Ultra HD Blu-ray, it will be joined by eight other movies in the series that are being released that way for the first time ever. There’s even a 27-disc nine-movie pack that bundles all of the mainline Skywalker Saga flicks together.

Make a choice.

Samsung says the Galaxy Z Flip will be back in stock on Friday

Samsung says the Galaxy Z Flip will be back in stock on Friday If you’re waiting to buy the sold-out-online Galaxy Z Flip then Samsung says you’ll have the opportunity to do so on Friday. That’s when pre-orders start for its more conventional Galaxy S20 line, so if you’re looking for better specs with a less complicated design -- iFixit’s teardown of the Z Flip is now available -- then that may be the way to go.

And Pixel 4 Motion Sense is better.

Android 11 Developer Preview focuses on 5G and better privacy

Like past Developer Previews, this is meant for coders who want to get their apps ready for the new version's official release later in the year. You'll need at least a Pixel 2, and you have to flash a device image to even try it. Of course, there are a number of new features to try, including improved support for 5G and hole punch cameras.

Sponsored Content by Stack Commerce

Start a high-paying IT career with this AWS prep course

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Think of it as an easy way to drive a GT-R for a week.

Nissan hopes people will pay $699 a month to swap cars on demand

Nissan hopes people will pay $699 a month to swap cars on demand Starting in Houston, Nissan is testing its new Switch service, which allows you to swap Nissan vehicles through a mobile app. Each time you order a new car, a dealership employee will deliver the vehicle to your home and explain all the ins-and-outs of the model. A $699 per month plan unlocks access to the Altima, Rogue, Pathfinder and Frontier, while adding $200 to the rate allows use of a GT-R -- but only for a maximum of seven days in a row for an extra $100 each day.

How much does it cost? Depends on where you live.

Alamo Drafthouse's movie-per-day Season Pass is finally here

Alamo Drafthouse's movie-per-day Season Pass is finally here The service gives everyone access to one regularly priced movie per day, with seat reservations up to a week in advance. Location-locked price tiers range from $15 (New Braunfels, Texas) to $30 per month (LA, NYC, San Francisco). MoviePass is dead, but subscription theater going will live on.

This should come in handy.

Gmail turns its inbox filters into clickable 'search chips'

Gmail turns its inbox filters into clickable 'search chips' Say you get a hundred or so results when you type in the name of a co-worker you've been working with for years. With the search chips' help, you'll be able to narrow down the choices based on whether or not they have an attachment and even on the kind of attachment (PDF, spreadsheet, text file) they have. And you can do it all by clicking, without having to type in anything extra.

On Android and iOS.

Microsoft's all-in-one Office app is now available to all

Microsoft's all-in-one Office app is now available to all As the name implies, the Office app combines Microsoft Word, Excel and PowerPoint. The software is more than a glorified app folder, though. There's a home screen, for instance, that lists every file you've recently created, edited or accessed across the three apps. Nick Summers has more details on how it all works, and its available to download now through the Play Store and App Store.

But wait, there's more...

1. It's not just the Cybertruck -- America is falling in love with electric SUVs and pick-ups

2. The 'Fortnite' Chapter 2 season two update is out, it's all about secret agents and Deadpool

3. Google will review Android apps that request background location info

4. Watch jetpack pilot Vince Reffet fly from the ground to 6,000 feet in air

5. Flywheel will shut down its bikes after losing a patent suit to Peloton

6. You can get the PS4 Pro on Amazon for less than $300

7. MGM data breach exposed personal details of 10.6 million hotel guests

The Morning After is a new daily newsletter from Engadget designed to help you fight off FOMO. Who knows what you'll miss if you don't subscribe.

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Wednesday 19 February 2020

E-Commerce Minute

E-Commerce Minute
February 19, 2020
The arrival of spring means renegotiating your vendor terms with Amazon, which seem to get more strict each year. However, with more than 50% of all Amazon sales coming from third-party sellers, the pressure is also on for the other side of the table.

While opportunities abound when it comes to international e-commerce, setting up shop and quickly serving new markets comes with challenges for retailers. Many businesses that embrace cross-border e-commerce do so without a complete understanding of the complexities of selling and fulfilling international orders.

FEATURED RESOURCES
Ransomware incidents increased sharply in 2019. Almost as many ransomware threats were detected in the first three months of 2019 as in the whole of 2018, Trend Micro reported. The rise of Ransomware as a Service could explain why losses due to ransomware have been increasing.

Brightback recently published a report on customer churn and what more than 400 subscription companies say they're doing about it. Its findings are in line with many other sources, and the data deserves an examination. 

MOST POPULAR ON ECT NEWS NETWORK
You just started your Software as a Service company. With hard work and dedication you've created a solid product that solves the challenges your B2B customers face on a daily basis. Here are five ways you can empower your B2B customer service teams to deliver exceptional customer support experiences.

A U.S. District judge last week ruled that Sprint and T-Mobile, the nation's third- and fourth-largest mobile carriers, could go forward with a $25 billion merger. The deal will not close until the California Public Utilities Commission approves the transaction.

A D V E R T I S E M E N T
[Report] The State of Customer Service Automation

The first and only report of its kind that looks at the impact of customer service bots on standard contact center KPIs such as CSAT, TTR and TTFR. We've analyzed 71 million bot interactions, and the findings are astonishing.

Read more
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