Wednesday, 19 February 2020

E-Commerce Minute

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E-Commerce Minute

February 19, 2020

5 Tips to Get the Most Out of Amazon Vendor Negotiations

The arrival of spring means renegotiating your vendor terms with Amazon, which seem to get more strict each year. However, with more than 50% of all Amazon sales coming from third-party sellers, the pressure is also on for the other side of the table.

Beyond the Shopping Cart: Top Tech Solutions for International E-Commerce

While opportunities abound when it comes to international e-commerce, setting up shop and quickly serving new markets comes with challenges for retailers. Many businesses that embrace cross-border e-commerce do so without a complete understanding of the complexities of selling and fulfilling international orders.

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The Clear and Present Ransomware Danger

Ransomware incidents increased sharply in 2019. Almost as many ransomware threats were detected in the first three months of 2019 as in the whole of 2018, Trend Micro reported. The rise of Ransomware as a Service could explain why losses due to ransomware have been increasing.

Customer Retention Blooms Again

Brightback recently published a report on customer churn and what more than 400 subscription companies say they're doing about it. Its findings are in line with many other sources, and the data deserves an examination.

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Extortion Artists Prey on AdSense Users

The Drones Are Coming

5 Ways to Optimize B2B Customer Experiences

You just started your Software as a Service company. With hard work and dedication you've created a solid product that solves the challenges your B2B customers face on a daily basis. Here are five ways you can empower your B2B customer service teams to deliver exceptional customer support experiences.

Sprint T-Mobile Merger Gets Green Light

A U.S. District judge last week ruled that Sprint and T-Mobile, the nation's third- and fourth-largest mobile carriers, could go forward with a $25 billion merger. The deal will not close until the California Public Utilities Commission approves the transaction.

A D V E R T I S E M E N T

[Report] The State of Customer Service Automation

The first and only report of its kind that looks at the impact of customer service bots on standard contact center KPIs such as CSAT, TTR and TTFR. We've analyzed 71 million bot interactions, and the findings are astonishing.

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'Halo' Nerf guns are here

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It's Wednesday, February 19, 2020.

Hey, good morning! You look fabulous.

This isn’t how the Sonic Cycle is supposed to go. I haven’t seen the live-action Sonic the Hedgehog movie yet, but according to Nick Summers it’s actually… OK? And apparently, better than Detective Pikachu. With a $113 million (and counting) tally at the box office, it’s clearly bypassed concerns over the CG, but I’m just amazed any time a video game-based movie isn’t setting new lows for a cinematic experience.

-- Richard

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No homing projectiles and no AI helper.

Hasbro's Halo-themed Nerf gun lineup includes a Needler

The company has announced three Halo-themed toy guns that will come out this fall.

We want a window seat.

SpaceX could send private citizens to space as soon as 2021

A new deal with Space Adventures is supposed to put up to four “space tourists” in flight in 2021 or 2022. Of course, the Crew Dragon they’ll be on hasn’t completed a crewed mission yet, but that’s just details.

There’s a reason it’s not IP rated for dust or water resistance.

The Galaxy Z Flip's hinge fibers aren't enough to keep dust out

iFixit has tested the Galaxy Z Flip’s dust resistance -- with a focus on that hinge and its brushes -- in the early stages of its teardown, and... it's not promising. While it's not surprising that dust would infiltrate other parts of the phone (Samsung explicitly warns the phone isn't dust resistant), the hinge area was still coated in particles -- enough to produce a disconcerting crunch when iFixit unfolded the device.

On the other hand, it does seem to have a much simpler design than the Motorola Razr. Is that enough to actually make it a good device? Our full review is still in the works.

Playing the stock market? Get an edge with quant trading

OK, so it’s not foldable, but what if it still expands?

TCL's leaked prototype phone features a slide-out display

According to CNET, the electronics manufacturer is working on a device that looks like a typical smartphone if not for its slide-out display. Based on the images the publication got its hands on, you'll simply have to pull out an extendable screen to transform it into a tablet.

Coming to Hulu March 5th.

‘Devs’ review: Alex Garland’s new show wants you to be scared of tech again

It’s not like Black Mirror. Read Kris Naudus' impressions of the streaming series right here.

But wait, there's more...

1. Mall Madness electronic board game gets an update for 2020

2. Qualcomm promises 5G 'with fewer hurdles' on its latest modem

3. Traeger's Ironwood smart grills now ship with a handy pellet supply sensor

4. Google is bringing Stadia to 18 new phones, including the Galaxy S20

5. NASA is crowdsourcing a sensor that can survive Venus

6. Eight 'Kingdom Hearts' games make their debut on Xbox One

7. Facebook's gigabit wireless rolls out in Puerto Rico

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