E-Commerce Minute

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E-Commerce Minute: Tuesday -- January 7, 2020

The E-Commerce Times -- E-Business Means Business
https://www.ecommercetimes.com
Part of the ECT News Network

Headline Scan
Few Households Have Taken the Gigabit Broadband Leap
Recommerce: The New Art of Secondhand Sales
In 2020, Enterprises Will Unlock Hidden Value in Their Own Workforces
4 Keys to a Winning Amazon Marketing Strategy
5 Transformational Customer Support Trends to Watch in 2020

Message From Our Sponsor
The State of Customer Service Automation Report
The first and only report of its kind that looks at the impact of
customer service bots on standard contact center KPIs such as
CSAT, TTR and TTFR. We've analyzed 71 million bot interactions
and the findings are astonishing. Download this report to learn
how brands are benefiting from automation at lightning speed.
https://www.ectnews.com/adsys/link/?crid=10300/Helpshift_Report

Today's Story Highlights

Few Households Have Taken the Gigabit Broadband Leap
Increasing numbers of connected devices in the home and greater
consumption of streaming media are driving consumer demand for faster
broadband speeds. In recent years providers have introduced greater
service speeds, bundles and pricing models to address widespread
consumer churn. The service speed average among U.S. broadband
households has increased steadily over the last four years.
http://www.ecommercetimes.com/story/86441.html

Recommerce: The New Art of Secondhand Sales
Recommerce is booming, with companies meeting consumer demand for more
affordable and sustainable alternatives to buying new. "I believe
recommerce is popular because there is an alignment amongst people who
see that consuming products as we have in the past is creating huge
environmental problems, so people want to shop differently," said Nicole
Bassett, cofounder of The Renewal Workshop.
http://www.ecommercetimes.com/story/86439.html

In 2020, Enterprises Will Unlock Hidden Value in Their Own Workforces
If 2019 was the year we identified the most acute challenges facing
various industries -- in the form of macroeconomic trends as well as
industry-specific factors -- 2020 will be the year we confront those
issues. For most companies, this looks like addressing a skills gap that
grows at the same rate technology progresses. This is to say, in the
tech industry, it's a gap that grows quickly.
http://www.ecommercetimes.com/story/86437.html

4 Keys to a Winning Amazon Marketing Strategy
Research indicates that 66 percent of online shoppers start their
product searches on Amazon , and Amazon shoppers behave differently than
buyers on other online platforms and at brick-and-mortar stores. Amazon
has set up its listings so that it is simple to "window shop" and
compare competitive products. A brand must make sure to position its
products in a way that shows how it is different from competitors in the
marketplace.
http://www.ecommercetimes.com/story/86435.html

5 Transformational Customer Support Trends to Watch in 2020
"Digital transformation" has taken on multiple definitions, but one
thing is for sure: Companies view it as a top priority, so much so that
enterprises are projected to spend in excess of $2 trillion through
2019, according to IDC. This insurgence of digital transformation
investments and prioritization has led many organizations to reshape
their use of technology.
http://www.ecommercetimes.com/story/86434.html

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Dell's Concept UFO is like a Switch for PC gaming

Now available on your smart speaker and wherever you get your podcasts Apple Podcasts  |  Spotify  |  Google Play  |  iHeart Radio It's Tuesday, January 07, 2020. Hey, good morning! You look fabulous. If you’d told us a few months ago that Dell would try its hand at a portable gaming PC, I’d have called you a dirty rotten liar. But CES seems to bring out the worst in all of us. In Dell's case, it's the Concept UFO, an 8-inch gaming PC with detachable controllers. It's as if Dell took a look at the Switch and immediately thought it could out-do Nintendo. Instead, the Concept UFO is more like the infamous "Homer" car from The Simpsons -- a bloated monstrosity that might not appeal to anyone. Of course, it's still just a concept, so there's plenty of room for improvement before Dell actually decides to sell a portable PC. But as it stands, the Concept UFO is bulky to hold, and its controllers feel awkward in almost every way. Oh yah, and underneath Dell's simplistic interface, it's just a tiny Windows 10 PC. Perhaps in a few years, though, when Intel's graphics are beefier, or AMD manages to create usable mobile hardware, Dell could fashion this concept into something we'd actually want to buy. -- Devindra (View in browser.) Surprise! Sony’s big CES surprise was an electric car Sony unveiled an electric car at CES Monday. It's the first prototype vehicle under Sony's new mobility efforts, called the Vision-S initiative, and based on what the tech giant said during its press event, it was built to showcase the automotive technologies it has developed over recent years. Sony teamed up with a number of companies, such as Bosch, Continental, NVIDIA and Qualcomm, to create the prototype sedan. It's loaded with 33 sensors, including ones that enable Level 2 autonomous driving. Inside, the prototype has 360 Reality Audio tech, widescreen displays and more. The company didn't reveal everything about Vision-S during the press event, but we should get an even closer look later this week.  The new TVs include Dolby Vision IQ, Filmmaker Mode and HGiG. LG's 2020 TVs: Massive 8K screens and the first 48-inch 4K OLED Samsung, yesterday. LG, today. The company revealed some huge 8K screens, up to an 88-inch model, and a notable smaller addition: a 48-inch 4K OLED with gaming in mind. If your problem with previous models was that they were too big (or perhaps too expensive), the smaller model could be a good way to fix that issue. Plus, with 4K resolution at that size, LG says its pixel density is similar to a 96-inch 8K TV. LG’s new GX Gallery Series has paper-thin screens that shift all of the processing and inputs to an external box that has to sit close, so mounting any of them can be a bit complicated. The GX model is just 20mm thick, so it can still hang flat on your wall like a picture frame, but without the add-on box. Everything is behind the TV, while a specially designed indent provides space for a wall-mount without leaving any noticeable gap. These will come in 55-, 65- and 77-inch versions. Grown-up looks for a maturing OS. Samsung made an utterly gorgeous Chromebook with a 4K AMOLED screen The Galaxy Chromebook has a 13.3-inch 4K AMOLED screen. It also happens to be pretty darn gorgeous. Now, it might be a little excessive to put such a sharp, high-quality display in a Chromebook, but it's great for people who watch Netflix or their favorite YouTubers from their browser. Cherlynn Low says the Galaxy Chromebook is making a statement -- it’s an expensive laptop, not an entry-level Google PC. Now I need a price confirmation… Sponsored Content by Stack Commerce Learn these 10 useful skills in 2020. Weird? Yes. Cool? Also yes. Mercedes unveils wild ‘Avatar’-inspired concept car Mercedes has made sure to play up its tech chops during the past few CES events, and this year is no different. Instead of a straight autonomous electric vehicle, the company has gone outside the box with a vehicle based on Avatar. Yeah, the James Cameron film. Even the name is a nod to the movie: the Mercedes-Benz AVTR (advance vision transportation). It’s an EV and can drive forwards and sideways. And it has clear doors that will, apparently, get the driver closer to nature. During the event, Mercedes spoke at length about how the car is almost a living thing and an extension of a person and nature. The head of Mercedes-Benz, Ola Källenius, also talked about plans to create a zero-impact car. "This may be in the distance but it's our goal nonetheless," he said. It's that goal, apparently, that got James Cameron on board. What’s next after TVs and soundbars? TCL is working on a folding device that costs less than $1,000 At CES, TCL showed off three phones: the 10L, 10 Pro and 10 5G. They’re slick devices with 6.5-inch screens, but there were also a couple of folding prototypes on display, too. One is a RAZR-style folding phone, and the other is a collapsible tablet-like device that it expects to sell for less than a grand. But wait, there's more... 1. TCL's 8K Roku TV should come out this year 2. The guy at CES who just wants to talk premature ejaculation 3. Dell's 'Concept UFO' is a wild Switch-like portable gaming PC 4. OhMiBod's Nex 3 is a smart vibrating couples ring 5. Hyundai and Uber preview their flying taxi concept 6. Intel used a 17-inch foldable tablet to show off its 'Tiger Lake' platform 7. Samsung made a rolling robot called Ballie that runs your smart home 8. AMD's new FreeSync tiers guarantee display performance 9. THX spatial audio is coming to smartphones

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Editor's Pick: CES 2020: Prepare to Be Amazed

CES 2020: Prepare to Be Amazed

Rob Enderle Jan 6, 2020 9:34 AM PT
	Every year I look forward to CES being over. That's not because it isn't interesting -- it is. It's because the place is a nightmare to get around, thanks to some incredibly stupid decisions that turn Las Vegas into a gridlocked mess. Coming right after the holidays, it destroys more family vacations than any other event short of a long driving trip with very young children. [More...]

More Picks:

Recommerce: The New Art of Secondhand Sales Recommerce is booming, with companies meeting consumer demand for more affordable and sustainable alternatives to buying new. "I believe recommerce is popular because there is an alignment amongst people who see that consuming products as we have in the past is creating huge environmental problems, so people want to shop differently," said Nicole Bassett, cofounder of The Renewal Workshop. [More...]

5 Transformational Customer Support Trends to Watch in 2020 "Digital transformation" has taken on multiple definitions, but one thing is for sure: Companies view it as a top priority, so much so that enterprises are projected to spend in excess of $2 trillion through 2019, according to IDC. This insurgence of digital transformation investments and prioritization has led many organizations to reshape their use of technology. [More...]

In 2020, Enterprises Will Unlock Hidden Value in Their Own Workforces If 2019 was the year we identified the most acute challenges facing various industries -- in the form of macroeconomic trends as well as industry-specific factors -- 2020 will be the year we confront those issues. For most companies, this looks like addressing a skills gap that grows at the same rate technology progresses. This is to say, in the tech industry, it's a gap that grows quickly. [More...]

Follow Us

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Copyright 2020 ECT News Network, Inc. All Rights Reserved.
ECT News Network, Inc. 16133 Ventura Blvd., Suite 700, Encino, CA 91436

Tech News Flash

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Tech News Flash: Monday -- January 6, 2020

TechNewsWorld -- All Tech - All The Time
https://www.TechNewsWorld.com
Part of the ECT News Network

Headline Scan
CES 2020: Prepare to Be Amazed
Don't Expect Too Much From Electric Trucks
2010 - 2019: Product of the Decade
Using Technology to Fix the Flawed Impeachment Process
Is Your Health Data at Risk?

Message From Our Sponsor
The State of Customer Service Automation Report
The first and only report of its kind that looks at the impact of
customer service bots on standard contact center KPIs such as
CSAT, TTR and TTFR. We've analyzed 71 million bot interactions
and the findings are astonishing. Download this report to learn
how brands are benefiting from automation at lightning speed.
https://www.ectnews.com/adsys/link/?crid=10300/Helpshift_Report

Today's Story Highlights

CES 2020: Prepare to Be Amazed
Every year I look forward to CES being over. That's not because it isn't
interesting -- it is. It's because the place is a nightmare to get
around, thanks to some incredibly stupid decisions that turn Las Vegas
into a gridlocked mess. Coming right after the holidays, it destroys
more family vacations than any other event short of a long driving trip
with very young children.
http://www.technewsworld.com/story/86433.html

Don't Expect Too Much From Electric Trucks
With the rise of electric cars, it was only a matter of time before
electric trucks hit the market. Several electric vehicle startups --
including Bollinger, Lordstown Motors, Rivian and Workhorse -- have been
working on developing electric pickup trucks for several years, but none
have come to market yet. However, it was Tesla's announcement of the
Cybertruck that ignited interest in the market.
http://www.technewsworld.com/story/86438.html

2010 - 2019: Product of the Decade
As we get to the end of December, I typically pick my product of the
year, but this is also the end of the decade, so I'll go back and look
at the prior products of the year, name my pick for this year, and then
pick my product of the decade. 2010 was an easy choice as the iPad came
out and scared the hell out of the entire PC market. Its release made
the whole "PC is Dead" thing real.
http://www.technewsworld.com/story/86427.html

Using Technology to Fix the Flawed Impeachment Process
When the U.S. president was impeached last week, it surfaced the fact
that impeachment, and particularly the removal of a U.S. president, is a
process that doesn't work. Throughout U.S. history, there have been 45
presidents, and given that no one trains for that job, you'd figure
several would have been removed for cause. However, impeachment has been
attempted three times without a removal.
http://www.technewsworld.com/story/86426.html

Is Your Health Data at Risk?
We've recently seen much breathless news coverage of the Nightingale
Project, Google's half-secret partnership with Ascension, the second-
largest healthcare system in the U.S. The details of the project --
which involves sharing the healthcare data of tens of millions of
unsuspecting patients -- have raised significant concerns. The concerns
have centered around issues that by now are familiar.
http://www.technewsworld.com/story/86428.html

News Alerts From ECT News Network
Get the day's top business and technology news delivered
to your inbox as stories break. Sign up today -- it's free!
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How to Advertise in This Newsletter
To advertise in this newsletter or elsewhere on ECT News Network,
please call our sales department toll-free at (877) 328-5500, or view
our online media kit at
https://www.ectnews.com/advertising/

Subscribing and Unsubscribing
You are receiving the Tech News Flash in response to your request
on the TechNewsWorld Web site for our daily newsletter. If you wish
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here: Newsletter Management Wizard

If this e-mail was forwarded to you and you wish to subscribe to
this FREE newsletter, please use our newsletter sign-up wizard:
http://www.ectnews.com/perl/newsletter_registration.pl/

Feedback
We welcome your feedback. Contact us online at
https://www.ectnews.com/perl/contact_form.pl?to=editorial

Follow Us

Copyright 2020 ECT News Network, Inc.
16133 Ventura Blvd., Suite 700, Encino, CA 91436
All Rights Reserved.