E-Commerce Minute: Thursday -- December 13, 2018
The E-Commerce Times -- E-Business Means Businesshttp://www.ecommercetimes.com
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Headline Scan
Oracle and the JEDI Contract
Wix Launches 20-Product CRM Suite for SMBs
Pichai Puts Kibosh on Google Search Engine for China
No Time Like the Present to Get Up to Speed on Sales Tax Laws
Sales Chatbots Tell a Story
10 Brand and Marketing Trends to Watch in 2019
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Today's Story Highlights
Oracle and the JEDI Contract
Oracle has filed a suit in federal court over the $10 billion Pentagon JEDI contract to be awarded to a single vendor. Oracle claims that the
single-vendor award is unfair and illegal, a claim it first filed with
the GAO, or Government Accountability Office. The suit followed the
GAO's denial of Oracle's claim. My first instinct was to call this
legislative entrepreneurship.
http://www.ecommercetimes.com/story/85737.html
Wix Launches 20-Product CRM Suite for SMBs
Wix has launched Ascend, a CRM suite consisting of 20 products, including tools for site promotion, cross-channel customer interaction
management, intuitive search engine optimization, content creation for
social media channels, lead capture, and the ability to respond to
queries automatically. Its chat-centric interface allows real-time
interactions with customers.
http://www.ecommercetimes.com/story/85738.html
Pichai Puts Kibosh on Google Search Engine for China
Google is not working on a bespoke search engine that caters to China's totalitarian tastes, and it has no plans to develop one, CEO Sundar
Pichai told lawmakers on Capitol Hill. "Right now, we have no plans to
launch in China," he told members of the U.S. House Judiciary Committee
at a public hearing on Google's data collection, use and filtering
practices.
http://www.ecommercetimes.com/story/85734.html
No Time Like the Present to Get Up to Speed on Sales Tax Laws
Americans are used to hearing the refrain, "We pay the sales tax," from mattress sellers and car dealerships during big sales weekends. The
phrase, "You pay the sales tax," however, is something we're all going
to become a lot more familiar with in the wake of the Supreme Court's
ruling in South Dakota v. Wayfair . That's because the Wayfair decision
reverses a precedent set in 1967 and upheld in 1992.
http://www.ecommercetimes.com/story/85731.html
Sales Chatbots Tell a Story
You can roughly chart a product's lifecycle based on how it is sold, and this may be having a profound effect on CRM. In general, product
categories start with disruptions but commoditize over time, and because
of this, the economy needs to be refreshed with new disruptions to drive
it. Disruption dominates the early phases of category growth, and the
best use case is not always apparent.
http://www.ecommercetimes.com/story/85732.html
10 Brand and Marketing Trends to Watch in 2019
Metrics matter. In business they measure sales, they measure profits, they measure brand health. Marketers measure their reputations, their ad
recall, and their shares-of-market. They measure tweets and shares and
all sorts of social networking outreach. With all their measuring,
marketers haven't yet located the silver bullet, but really smart
marketers have caught the glint.
http://www.ecommercetimes.com/story/85727.html
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