Marissa Allen Oct 12, 2018 5:00 AM PT | |
E-commerce companies compete with Amazon for shoppers year-round, but especially around the holidays when Q4 earnings are made. More than 75 percent of U.S. consumers shop on Amazon despite endless e-commerce options. Amazon commands more than 49.1 percent of all online sales and has more than 300 million active consumer accounts, making it a competitor that can't be ignored. [More...] |
5 Tech Advances That Can Deepen Customer Engagement Customers are crucial to a successful business. They can be one-off customers or repeat buyers. Ideally, a business wants a mix of both. Problems arise when marketing tactics fail to attract either type, which is why customer engagement is so critical in today's hypercompetitive e-commerce environment. It should be no surprise that customers prefer companies that treat them as valued individuals. [More...] |
The Trouble With CRM Data The ability to collect massive amounts of data represented a huge leap forward in customer service and communication when CRM first hit the market as a marketing, sales and data management tool. However, CRMs aren't a holy grail. Data management is one thing. Using data to understand what customers really need -- not just what you think they do -- and how to engage them is another thing entirely. [More...] |
New Manjaro Beta Builds a Better Arch Manjaro Linux offers the best of two worlds. It puts a user-friendly face on an Arch-based distro, and it gives you a choice of sensible and productive desktop interfaces. The Manjaro Linux team released its latest updates running the KDE, Xfce and GNOME desktops, Manjaro Linux 18.0 Beta 7, late last month. All three are solid performers and seem to be ready for final release. [More...] |
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E-Commerce Minute
E-Commerce Minute: Friday -- October 12, 2018
The E-Commerce Times -- E-Business Means Businesshttp://www.ecommercetimes.com
Part of the ECT News Network
Headline Scan
4 Ways SMBs Can Compete With Amazon on Cyber Monday
5 Tech Advances That Can Deepen Customer Engagement
The Trouble With CRM Data
Apple's Slow March to 5G
The Fine Art of Winning Over Gen Z Consumers
How to Position Your Brand for Holiday Success on Amazon
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Today's Story Highlights
4 Ways SMBs Can Compete With Amazon on Cyber Monday
E-commerce companies compete with Amazon for shoppers year-round, but
especially around the holidays when Q4 earnings are made. More than 75
percent of U.S. consumers shop on Amazon despite endless e-commerce
options. Amazon commands more than 49.1 percent of all online sales and
has more than 300 million active consumer accounts, making it a
competitor that can't be ignored.
http://www.ecommercetimes.com/story/85615.html
5 Tech Advances That Can Deepen Customer Engagement
Customers are crucial to a successful business. They can be one-off
customers or repeat buyers. Ideally, a business wants a mix of both.
Problems arise when marketing tactics fail to attract either type, which
is why customer engagement is so critical in today's hypercompetitive e-
commerce environment. It should be no surprise that customers prefer
companies that treat them as valued individuals.
http://www.ecommercetimes.com/story/85614.html
The Trouble With CRM Data
The ability to collect massive amounts of data represented a huge leap
forward in customer service and communication when CRM first hit the
market as a marketing, sales and data management tool. However, CRMs
aren't a holy grail. Data management is one thing. Using data to
understand what customers really need -- not just what you think they do
-- and how to engage them is another thing entirely.
http://www.ecommercetimes.com/story/85616.html
Apple's Slow March to 5G
Why is Apple taking such a slow approach moving toward 5G with its
iPhone models and tablets? Just look around at all the buzz on the rapid
rollout of 5G products and services. It seems every wireless carrier,
every other handset and tablet maker, and every wireless gear maker is
in a mad dash to be first in the 5G race. Everyone is in it except
Apple.
http://www.ecommercetimes.com/story/85613.html
The Fine Art of Winning Over Gen Z Consumers
From generation to generation, retail has evolved into a global
business. Gone are the days of the local corner store. Today's consumers
have access to products from across the world with a simple click of a
button. Even brick-and-mortar stores are adapting to e-commerce as
retailers find innovative ways to incorporate online orders into the
storefront to accommodate their shoppers' expectations.
http://www.ecommercetimes.com/story/85609.html
How to Position Your Brand for Holiday Success on Amazon
The holiday season presents a significant opportunity for sellers to
capture unprecedented sales on Amazon. Cyber Week alone, the seven-day
period beginning the Tuesday prior to Thanksgiving and running through
Cyber Monday, is expected to account for 40 percent of all e-commerce
sales during the holidays. The bulk of those holiday sales are likely to
occur in one place: Amazon.com.
http://www.ecommercetimes.com/story/85608.html
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