Wednesday 13 September 2017

[Webinar] Build the Omnichannel Engagement Engine of the Future

GENESYS
 Analyst Webinar
Register Now
Hello,

Today’s differentiation is tomorrow’s standard. It’s no longer just about effectively managing a conversation. It’s not even about an individual customer journey. It’s about managing customer lifecycles through “connected moments” to engage both the customer and the employee. Get this right and your company can expect tremendous outcomes.

Having a platform that manages customer interactions as single occurrences is not enough.

Register now to hear from Stefan Captijn, Senior Director, Product Marketing from Genesys and guest speaker Bern Elliot, Vice President and Analyst from Gartner Research on how to discuss leveraging contextual, enterprise data, orchestrating your customer journeys and delivering personalized omnichannel customer experiences. 

Register Now

This is a Global Webinar presented Live in North America, Latin America, Europe and Asia-Pacific! 

Can’t make the live event? Register anyway and we'll send you the webinar recording afterwards! 

Best regards, 
Christine Taylor 
Genesys Webinar Team
Genesys® powers the world’s best customer experiences, across every channel, on-premise and in the cloud. Great business outcomes and lasting customer relationships begin at www.genesys.com.

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The Morning After: The iPhone X costs $999

Engadget Email Newsletter

Engadget Email Newsletter

Engadget Email Newsletter

Engadget Email Newsletter

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It's Wednesday, September 13, 2017.

Hey, good morning!

Good morning. Today you wake up to three new iPhones to choose from -- just don’t mention the iPhone 9. We’ve crammed yesterday’s lengthy showcase into 13 minutes of evocative language and imagery, spec-sheet chest beating and, erm, retail announcements.

Wait, where’s the home button?
 

Apple’s $999 iPhone X packs an edge-to-edge display and dual cameras
 

Apple’s $999 iPhone X packs an edge-to-edge display and dual cameras<br />   

Apple CEO Tim Cook just unveiled the biggest redesign of the iPhone we’ve seen yet. The iPhone X (that’s “ten”) is dominated by a massive screen that takes up the entire front of the display. Just as on Samsung’s Galaxy S8, the bezels are barely there, though the iPhone X has a cutout at the top of the phone to allow for the front-facing camera and sensors. The lack of bezels means the phone isn’t that much bigger than the iPhone 8, yet the display is bigger than the iPhone Plus models with 5.7 inches of screen to paw at.

Wireless charging reaches the iPhone.
 

Apple’s iPhone 8 and 8 Plus wrap more power in a glass-backed design
 

Apple’s iPhone 8 and 8 Plus wrap more power in a glass-backed design<br />   

After all those tantalizing leaks, you won’t have to wait much longer to handle one. Both iPhone 8 models, which mark a return to glass-backed design, with a powerful-sounding new processor inside, will go on preorder September 15th, with a launch date of September 22nd. The major takeaway is the addition of Qi wireless charging on both, as well as even more camera improvements. For the bigger iPhone 8 Plus, prices start at $799, while iPhone 8 shoppers will have to contend with an entry-level price of $699. And yes, all three colors (silver, space gray and gold aluminum) will be coming to both phones. We got to play with both.

Sizing up the competition.

How does the iPhone X fare against the best phones of 2017?

How does the iPhone X fare against the best phones of 2017?

Bezel-less phones are here. But Apple faces internal competition as much as external. Why buy the iPhone 8 Plus when the iPhone X comes a little later? Or why spend hundreds more on Apple’s highest-specced phone when Android rivals can do similar for less. Chew over these facts, my friend.

Dick Tracy mode activated.
 

Apple Watch Series 3 adds LTE

Apple Watch Series 3 adds LTE

No disrespect to the iPhone X, but the biggest news of the day may have been about Apple Watch. This third revision is upgraded with an eSIM and LTE connection, which means it’s able to work independently of the owner’s phone for extended periods while maintaining the same case size. It’s also ready for phone calls or streaming from Apple Music all by itself, and even with a new dual-core CPU, Apple claims it can manage 18 hours of battery life under normal use. The Series 3 with GPS starts at $329 while adding built-in LTE pushes the price up to $399.
 

Just what UHD needed.
 

Apple TV 4K is here, along with cheaper 4K movies
 

Apple TV 4K is here, along with cheaper 4K movies<br />   

Apple finally unveiled a 4K and HDR-ready version of its living-room box, but what’s most important is the video that will flow through it. Once you’ve purchased a 4K TV and this $179 box, all of your iTunes purchases (unless they’re from Disney) will be automatically upgraded to 4K if available, and Ultra HD movies cost the same amount as HD. Nice, right?

New game? Y/N
 

Nintendo’s NES Classic Edition is coming back in 2018
 

Nintendo’s NES Classic Edition is coming back in 2018<br />   

Nintendo says that due to demand, it will resurrect the tiny retro console in 2018. Shipment timings are yet to be announced, but this is big news for fans who thought they were going to miss out after the console began disappearing from store shelves. Until then, you’ll have to make do with that tiny Super NES Classic Edition, which lands at the end of this month.
 

But wait, there's more...

1. 'Star Wars: Episode IX' will be directed by J.J. Abrams

2. AT&T offers free HBO with its cheaper unlimited plan

3. Forget that other phone, Samsung says Note 8 presales are the best in the series' history!

4. Oh and Samsung wants to launch a foldable Galaxy Note in 2018

5. IKEA's Place app for iOS previews furniture in your home

The Morning After is a new daily newsletter from Engadget designed to help you fight off FOMO. Who knows what you'll miss if you don't subscribe.

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Tuesday 12 September 2017

Editor's Pick: Apple Unveils Highly Secure, High-Priced iPhones


David Jones
Sep 12, 2017 3:55 PM PT
Apple has made its long-awaited iPhone splash, accompanied by announcements of major upgrades to Apple Watch and Apple TV. The company launched two new generations of mobile phones -- iPhone 8 and 8 Plus, and iPhone X -- with enhancements in photography and device security in all models. The iPhone 8 and iPhone 8 Plus are built for durability with a new glass back design. [More...]

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Apache Mounts Strong Defense, Equifax Retreats
The Apache Software Foundation has responded to accusations that the massive data breach Equifax disclosed last week resulted from a flaw in Apache's open source code. One of the largest financial data breaches in U.S. history, it exposed names, addresses, Social Security Numbers, birth dates, driver's license numbers and other sensitive information belonging to 143 million U.S. consumers. [More...]
Apruve Allies with Matrix to Reduce B2B Credit Risk
Apruve last week announced a strategic alliance with Matrix Payment Systems to create a turnkey solution to mitigate the risk of advancing a revolving line of credit to business customers. Under the agreement, the companies will help businesses streamline the extension of credit with less financial risk and fewer back office overhead expenses. Both companies have dozens of customers. [More...]
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