7 stories you shouldn't miss

The PlayStation 4 Pro vs. the original PS4: What's changed? With only three years since the release of the PlayStation 4, Sony isn't quite ready to give us a completely new console. [Read more...] The iPhone 7 and 7 Plus are all about subtle, powerful changes The iPhone 7 and 7 Plus are here, and wouldn't you know it -- just about all those leaks were right. [Read more...] Courage is not how you sell iPhones . [Read more...] SPONSORED CONTENT Join the Wave with Wavework App Ready to eliminate the need for business cards? With Wavework, you can network with people at events you're already attending: concerts, sporting events and more. Event organizers can also harness the app's powerful platform to engage attendees. Download Wavework in the App Store or Google Play now! The PS4 Slim hits shelves on September 15th for $300 Sony isn't done with the PlayStation 4. The company today revealed a thinner version of the PS4, a console that's been lurking around the rumor mill for months now. [Read more...] Apple kills off 16GB storage for the iPhone 7 If you're looking for just a little bit of on-device storage in your next phone, the iPhone 7 and 7 Plus aren't for you. [Read more...] Apple rolls out new Beats headphones with AirPod tech built-in Apple just confirmed it's ditching the old headphone jack, and also rolling out upgraded wireless headphones called AirPods. [Read more...] Apple's AirPods are smart wireless earbuds with a new W1 chip The rumor that Apple would nix the headphone jack on the iPhone 7 and 7 Plus has been circulating off and on since late last year. [Read more...] Copyright © 2016 Aol Inc. All rights reserved. Our mailing address is: Engadget 410 Townsend St., Suite 450 San Francisco, CA 94107 Follow Engadget You are receiving this email because you opted in at engadget.com. Not interested anymore? Unsubscribe from this newsletter.

[Analyst Webinar] Benchmark Your Omnichannel Customer Service Readiness

Register your place now!
WEBINAR WITH FORRESTER RESEARCH Benchmark Your Omnichannel Customer Service Readiness Plan Your Customer Engagement Strategy for 2017, NOW
Wednesday, September 14, 2016 North America Session: 11 AM PT / 2 PM ET Latin America Session: 1 PM CDT / 3 PM BRT Europe Session: 3 PM BST / 4 PM CEST Asia-Pacific Session: 9 AM SGT / 11 AM AEST  Delivering an omnichannel customer experience is key to building lasting customer relationships in today’s digital, mobile-first world. Easier said than done, right? Many questions are top of mind for contact center and customer experience professionals, including: Where to start? Where to focus your efforts? How do you know you are on the right track? Join guest speaker Kate Leggett from Forrester Research for this interactive webinar and learn how to: Benchmark the current state of your omnichannel customer service operations Define your roadmap to improve customer experience through omnichannel engagement Quantify the business value of moving to omnichannel engagement You will also learn key insights from success stories of industry leaders that have made the move!   Can’t make the live event? Register anyway and we'll send you the webinar recording afterwards!	SPEAKERS Kate Leggett Vice President and Principal Analyst Stefan Captijn Sr. Director, Product Marketing, Genesys
Genesys - The leader in omnichannel customer experience and contact center solutions. Find out more at www.genesys.com
Copyright ©2016 Genesys. 2001 Junipero Serra Blvd., Daly City, CA 94014 All Rights reserved. Genesys and the Genesys logo are registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.

 

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7 stories you shouldn't miss

New Snowden leaks unravel mystery behind NSA's UK base Just when you thought you couldn't be shocked by the NSA's snooping anymore, new leaked documents show the agency's reach extends far beyond American borders. [Read more...] Woman who received world's first face transplant dies at 49 Isabelle Dinoire, the first person in the world to undergo a face transplant, died at the age of 49 in Amiens, France, of complications following her groundbreaking surgery. [Read more...] Dolphin emulator now supports every GameCube game The open-source Dolphin emulator has been able to run nearly every GameCube title since 2009, but one title has stumped it -- Star Wars: The Clone Wars. [Read more...] Intel buys Movidius to build the future of computer vision Intel is making it extra-clear that computer vision hardware will play a big role in its beyond-the-PC strategy. [Read more...] Samsung's smart belt lands on Kickstarter Remember that health-tracking smart belt Samsung showed at its CES booth in January? You can score one for yourself. [Read more...] Netflix, chill and learn English with Fleex's clever subtitles Movies and TV shows can be useful tools to learn a new language. The actors might be speaking in an unfamiliar tongue, but with a decent set of subtitles you can follow along and begin to recognise specific words and phrases. [Read more...] Michael Kors Access smartwatches' value is face deep Not gonna lie. I'm a giant smartwatch nerd, and an even bigger Michael Kors fan. So when I received the invitation to review the company's new Android Wear timepieces, I was stoked. [Read more...] Copyright © 2016 Aol Inc. All rights reserved. Our mailing address is: Engadget 410 Townsend St., Suite 450 San Francisco, CA 94107 Follow Engadget You are receiving this email because you opted in at engadget.com. Not interested anymore? Unsubscribe from this newsletter.