Thursday 12 September 2024

Register now: CX AI Innovation Week 2024!

 
                                                        
 
NICE
 
 
 
Hi there,

Join us for CX AI Innovation Week, a groundbreaking webinar series designed to explore the transformative power of AI in customer experience (CX). Over three dynamic days, we'll uncover why AI tailored for CX is not just a trend but a game-changing force in driving customer satisfaction, operational efficiency, and revenue growth.

What to expect:

Day 1: Why you need AI purpose-built for CX
  • 11:00-11:45 AM EDT
    AI: The CX solution brands need and customers deserve
    Guest speaker: Melanie Turek, VP of Research for Digital Transformation and Connected Work at Frost & Sullivan
  • 12:00-12:30 PM EDT
    Expert Forum - Choosing the right CX AI for your brand


Day 2: Creating Holistic Awareness through AI for CX
  • 11:00-11:45 AM EDT
    Bridge the Customer Experience Divide
    Guest speaker: Omer Minkara, Vice President & Principal Analyst at Aberdeen
  • 12:00-12:30 PM EDT
    Expert Forum - The power of Awareness and Memory in CX


Day 3: AI-powered self-service is more than "smart chatbots"
  • 11:00-11:45 AM EDT
    Digital-first self-service = AI-powered self-service
    Guest speaker: Derek Top, Principal Analyst & Research Director at Opus
  • 12:00-12:30 PM EDT
    Expert Forum - Painting a Digital self-service masterpiece with AI



Even if you can't make it to the live session, be sure to register, and we'll send you the session recording to watch at your convenience.
 
 
 
  Register for the event
 
 
 
 
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