WazobiaTeach: 2024

Thursday 12 September 2024

Register now: CX AI Innovation Week 2024!

Hi there,

Join us for CX AI Innovation Week, a groundbreaking webinar series designed to explore the transformative power of AI in customer experience (CX). Over three dynamic days, we'll uncover why AI tailored for CX is not just a trend but a game-changing force in driving customer satisfaction, operational efficiency, and revenue growth.

What to expect:

Day 1: Why you need AI purpose-built for CX

11:00-11:45 AM EDT
AI: The CX solution brands need and customers deserve
Guest speaker: Melanie Turek, VP of Research for Digital Transformation and Connected Work at Frost & Sullivan
12:00-12:30 PM EDT
Expert Forum - Choosing the right CX AI for your brand

Day 2: Creating Holistic Awareness through AI for CX

11:00-11:45 AM EDT
Bridge the Customer Experience Divide
Guest speaker: Omer Minkara, Vice President & Principal Analyst at Aberdeen
12:00-12:30 PM EDT
Expert Forum - The power of Awareness and Memory in CX

Day 3: AI-powered self-service is more than "smart chatbots"

11:00-11:45 AM EDT
Digital-first self-service = AI-powered self-service
Guest speaker: Derek Top, Principal Analyst & Research Director at Opus
12:00-12:30 PM EDT
Expert Forum - Painting a Digital self-service masterpiece with AI

Even if you can't make it to the live session, be sure to register, and we'll send you the session recording to watch at your convenience.

www.nice.com

	NICE is pleased to make available information on products and services that may be of interest to you in your organization or career. You have received this advertisement as a service of NICE, 221 River St, 10th floor, Hoboken, NJ 07030. Click here If you wish to unsubscribe from future NICE emails.

Monday 12 August 2024

Tech News Flash for ebuka

View Online

Tech News Flash

August 12, 2024

Database Admins See Brighter Job Prospects Amid IT Challenges

Despite its somewhat unglamorous reputation, database management and administration is an industry experiencing rapid growth, persistent talent shortages, and significant changes brought by AI.

Read Article

S P O N S O R E D

Live! 360 Orlando: Your Ultimate Tech Conference

6 conferences, 1 location! Customize your learning w/ 200+ sessions on AI, cloud, data, .NET, & more. Use code TECHNEWS for $900 off standard pricing.

Malware-as-a-Service Golden Business for Hackers

By offering pre-packed, plug-and-play malware, the MaaS market has enabled even inexperienced attackers to carry out potentially disruptive attacks regardless of their skill level or technical ability.

Read Article

AV Tech Innovations Transforming Higher Education

The growing use of 4K visual displays transforms an ordinary classroom, student center, or e-sports arena into a fully immersive student experience.

Read Article

OPINION

Meta and Nvidia: The Future of Social Media and Personal Technology

The discussion at Siggraph between Mark Zuckerberg and Jensen Huang was fascinating, especially in terms of what they didn’t discuss -- the future of Facebook with AI.

Read Article

Surge in ‘Shadow AI’ Accounts Poses Fresh Risks to Corporate Data

The growing use of artificial intelligence in the workplace is fueling a rapid increase in data consumption, challenging the corporate ability to safeguard sensitive data.

Read Article

TRENDING

CHIPS

New Qualcomm Chip Could Supercharge Sub-$100 Global 5G Phone Market

SECURITY

$75 Million Ransomware Payment Exposed in New Zscaler Report

TRANSPORTATION

A Glimpse Into the Future of AI Electric Cars

ARTIFICIAL INTELLIGENCE

Workers Using AI To Snag Pay Raises, Promotions

DATA MANAGEMENT

Embedded Analytics Made Easy: Go From Concept to Launch in 10 Days

MORE RESOURCES

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Thursday 8 August 2024

9 out of 10 are willing to pay for this

‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

AI plus the human touch drive customer happiness

What makes us happy? Extraordinary experiences. But, even small moments of human connection make customers happy—97% of people feel happy after receiving an act of friendly service, big or small.

Explore the NICE International Happiness Index 2024 report to see how AI amplifies the human touch to increase customer happiness and loyalty.

Key findings:

Acts of simple service create big opportunities to drive happiness
Most consumers are just as happy when receiving friendly interactions as they are freebies or discounts
9 out of 10 consumers are willing to pay more for a customer experience that leaves them feeling happier
AI improves customer experiences for all generations by resolving issues faster

Make your customers happy with CX AI

Get the report

www.nice.com

	NICE is pleased to make available information on products and services that may be of interest to you in your organization or career. You have received this advertisement as a service of NICE, 221 River St, 10th floor, Hoboken, NJ 07030. Click here If you wish to unsubscribe from future NICE emails.