Many financial services are already in the marketplace preparing for what has been classified as a cashless society. The push for this transition is not only coming from germ-fearing shoppers and front-line store workers. Businesses are also driving the trend to pay without paper money.
2022 Will Mark Retail's Permanent Evolution to Omnichannel Operations
Expect to see a permanent evolution of brick-and-mortar retail omnichannel shopping in 2022. This milestone will effect retailers and shoppers alike. Consumer in-store spending is down, inflation is skyrocketing, and several other factors that developed under the pandemic are contributing to a sea change in retail operations.
Full-service marketing programs from the E-Commerce Times deliver sales-ready leads. Segment by geography, industry, company size, job title, and more.
5 Ways Chief Customer Officers Can Drive Net Revenue Retention
The simplest way to define the difference between customer success and what many companies call customer service is that customer success is about taking care of your customers by providing proactive guidance to help them achieve their desired business outcomes.
It's no secret that consumers flock to Amazon for their online shopping needs; last year, the e-commerce giant accounted for more than 40 percent of all digital revenue, while overall sales have grown year after year. Let's look at three questions every brand should ask to help determine if selling on Amazon is the right path.
5 Ways Chief Customer Officers Can Drive Net Revenue Retention
Investing in and operationalizing your customer success team is the number one way to increase your net revenue retention. Here are five important recommendations that Chief Customer Officers should focus on.
One of the largest IT companies in Ukraine has been waging its own informational defense against Russian propaganda since the start of the incursion. Netpeak is now officially blocked by Roskomnadzor, the Russian federal service for supervision of communications, information technology, and mass media.
PII of Many Fortune 1000 Execs Exposed at Data Broker Sites
Cybersecurity services provider BlackCloak reveals how widespread the risks are to executives and the organizations they ramrod from data brokers collecting sensitive data about them.
Tech analyst Rob Enderle discusses why Elon Musk likely got the offer of a board seat from Twitter, why he probably turned it down, and what might happen to his "hostile takeover" attempt.
Platform Plans To Plunder Poor Tools, Free Forensic Forays To Forestall Breaches
Linux Foundation partners add free security classes; Appwrite garners seed money and hands-on community members; Ubuntu's pending new arrival; new releases from Deepin and Modicia.
