Big Picture Marketing Advice for E-Tailers This Holiday Season
Supply chain chaos has sellers and shoppers on edge, with no relief in sight anytime soon. To better understand how marketers should navigate this unusual holiday shopping season, we spoke with a variety of experts to get tips on what makes for successful holiday e-commerce marketing -- and why planning, implementation, and customer engagement are paramount in these continually changing times.
Cove High-Tech Neckband Aims To Ease Stress, Improve Sleep
Everyday stress at work and home sometimes seems like a health issue you just have to tolerate. But doing nothing to relieve routine stress usually winds up causing sleep and illness problems as well. Now, a wellness technology company has a wearable device that just might bring more good vibes your way.
Google vs. Apple Smartphones: Similar Capabilities, Polar Opposites in Strategic Execution
Apple's strategy is all about status and making you stand out as an Apple user, while Google's strategy is more about features and what you can do with its phones. In effect, Apple is more about form, appearance, and ease of use, while Google is more about function. Let's contrast Apple and Google smartphones. Then we'll close with the product of the week, a new VR headset from Varjo.
A new Forrester survey commissioned by Capgemini, Salesforce, and MuleSoft reveals companies face the same recurring customer experience (CX) struggles. They lack an integrated single source of truth for customer data and are strapped with subpar personalization capabilities.
Amazon Celebrates SMB Sellers' Successes, Introduces New Tools at Virtual Event
Amazon heralded its shifting strategies to help sellers expand with new tools during its two-day Accelerate Seller Conference last week. The e-commerce giant announced its growing success with American small and medium-sized businesses empowerment this year, its glowing Sellers Report, and the results of its unique CRM tools for SMBs.
Report Argues Antitrust Bill Would Hurt Consumers, Stymie Innovation
A proposed law barring high-tech companies from favoring their own products over those of their competitors -- a practice called self-preferencing -- would harm consumers, competition and innovation, according to a report released Monday by The Schumpeter Project on Competition Policy at the Information Technology & Innovation Foundation.
Botify SEO Platform Helps Brands Navigate Organic Search
Botify is not a typical search engine optimization tool. It is a platform to fix a company's indexing issues that helps its customers' businesses rank better, get more traffic, and generate more revenue. Botify's technology turns organic search...
BlackBerry IVY and the Future of Electric Vehicles
BlackBerry’s automotive initiatives are increasingly focused on EVs that need help to reach their full potential. Its QNX software is installed on 195 million cars on the road, and its platform remains the most popular third-party automotive OS.
NICE Platform Answers Call for Hyper-Personal CX Tools
When a complex need arises, customers expect to be connected to a well-prepared agent who can quickly resolve the situation. That fix must be applied in a way that leaves both the customer and agent feeling great about the outcome.
Zorin OS 16: Better GNOME With Much More Simplicity
Zorin OS is one of the more endearing Linux operating systems available for both Linux veterans and computer users transitioning from Windows. But despite some stellar improvements, Zorin OS 16 falls short of offering wider user appeal to those...
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Google vs. Apple Smartphones: Similar Capabilities, Polar Opposites in Strategic Execution
Apple's strategy is all about status and making you stand out as an Apple user, while Google's strategy is more about features and what you can do with its phones. Let's contrast Apple and Google smartphones. Then we'll close with the product of the week, a new VR headset from Varjo.
Cove High-Tech Neckband Aims To Ease Stress, Improve Sleep
Everyday stress at work and home sometimes seems like a health issue you just have to tolerate. But doing nothing to relieve routine stress usually winds up causing sleep and illness problems as well. Now, a wellness technology company has a wearable device that just might bring more good vibes your way.
The Gartner Magic Quadrant has become the recognized CX-industry measuring stick for contact center solutions. Check out this year’s report to learn more about leader NICE CXone.
New Cyber Theft Group Uses Revitalized Tricks To Target Online Merchants
A new fraud ring called Proxy Phantom is using sophisticated credential stuffing attack methods to take over customer accounts for U.S.-based e-commerce merchants. The latest research from digital trust and safety firm Sift demonstrates fraudsters' relentless innovation and reinforces retailers' need to double down on fraud protection as the holiday shopping season rapidly approaches.
Called IndexNow, the protocol uses an API to allow websites to easily notify search engines whenever content is created, updated, or deleted. Once the search engines are notified of updates they can quickly crawl and reflect the website changes in their index and search results.
BlackBerry IVY and the Future of Electric Vehicles
BlackBerry's automotive initiatives are increasingly focused on electric vehicles that need help to reach their full potential. The company recently highlighted the coming experience with EVs.
Quantum computing until recently existed more in the realm of sci-fi than reality. Now, as computing technologies and the demand to solve complex problems accelerate, quantum computing is making its way into the mainstream.
Research: Cyberattack Discrepancies Based on Race, Gender
An international study of cyberattacks has discovered discrepancies based on race and gender. The research by Malwarebytes, Digitunity and the Cybercrime Support Network is based on a survey of 5,000 people in the U.S., U.K. and Germany.
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