Editor's Pick: What's Wrong With the Social Media Model

What's Wrong With the Social Media Model

Denis Pombriant Jan 31, 2019 5:00 AM PT
	The social media model has come under increased scrutiny following revelations of data misuse and news of executives reneging on some security commitments. People expecting to change the situation will need to address how social media works. This means changing not just the business model, which describes how a social media business makes money, but the fundamental technology model too. [More...]

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US Mobile Phones Flooded With Robocalls
Americans received 26.3 billion robocalls on their mobile phones in 2018, according to Hiya. That was 46 percent more than in 2017. Consumers received an average of 10 spam calls per month, Hiya found. The top unwanted call in the U.S. was for the Wangiri, or "one-ring" scam, which grew 250 percent year over year. Seven of the top area codes targeted by spammers were in Texas. [More...]

MakuluLinux Core OS Debuts With Impressive Desktop Design
A new Linux OS gets to the core of Linux computing with a revamped desktop environment and a new way to have fun with your daily computing tasks. Developer Jacque Montague Raymer has debuted the MakuluLinux Core OS, and hopes it becomes the crown jewel of the Series 15 release family. MakuluLinux released the latest versions of family members LinDoz and Flash several months ago. [More...]

Crypto Support in Samsung Galaxy S10 Could Fall Flat
The Samsung Galaxy S10, scheduled for launch on Feb. 20, likely will incorporate a cryptocurrency wallet. "Samsung has a long history of throwing everything it can think of, technology-wise, into its flagship Galaxy S series smartphones," remarked Ken Hyers, research director at Strategy Analytics. Most users aren't fully aware of their Galaxy S phone capabilities, he noted. [More...]

Great Customer Experiences Start With Great Employee Experiences
"Customer experience" is the great watchword of 2018 -- and it was a great watchword in 2017 and 2016, too. Eighty-five percent of executives said that CX was important to their companies' strategic priorities, in an Accenture survey. Sixty-two percent of companies viewed CX delivered by contact centers as a competitive differentiator, Deloitte found. [More...]

Apple Squashes FaceTime Eavesdropping Bug
Apple has suspended its Group FaceTime application following reports that a bug in the software allowed callers to eavesdrop on the people they were calling. The flaw let a person making a FaceTime call listen through the phone of the person called before the call was accepted or rejected. It reportedly also allowed access to the front-facing camera in an iPhone. [More...]

Apple Rumored Plotting a Game Subscription Service
A "Netflix for Games" type of service may be in Apple's future. Apple has been developing a subscription service that will function for games much like Netflix does for movies and TV series, according to a report. It's still unclear what the subscription fee would be or what kinds of games would be offered on the service. Whatever the fee for the offering, it could be tough for Apple to find an audience for a streaming service. [More...]

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E-Commerce Minute: Thursday -- January 31, 2019

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Headline Scan
What's Wrong With the Social Media Model
US Mobile Phones Flooded With Robocalls
Crypto Support in Samsung Galaxy S10 Could Fall Flat
Great Customer Experiences Start With Great Employee Experiences

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Today's Story Highlights

What's Wrong With the Social Media Model

The social media model has come under increased scrutiny following
revelations of data misuse and news of executives reneging on some
security commitments. People expecting to change the situation will need
to address how social media works. This means changing not just the
business model, which describes how a social media business makes money,
but the fundamental technology model too.
http://www.ecommercetimes.com/story/85817.html

US Mobile Phones Flooded With Robocalls

Americans received 26.3 billion robocalls on their mobile phones in
2018, according to Hiya. That was 46 percent more than in 2017.
Consumers received an average of 10 spam calls per month, Hiya found.
The top unwanted call in the U.S. was for the Wangiri, or "one-ring"
scam, which grew 250 percent year over year. Seven of the top area codes
targeted by spammers were in Texas.
http://www.ecommercetimes.com/story/85822.html

Crypto Support in Samsung Galaxy S10 Could Fall Flat

The Samsung Galaxy S10, scheduled for launch on Feb. 20, likely will
incorporate a cryptocurrency wallet. "Samsung has a long history of
throwing everything it can think of, technology-wise, into its flagship
Galaxy S series smartphones," remarked Ken Hyers, research director at
Strategy Analytics. Most users aren't fully aware of their Galaxy S
phone capabilities, he noted.
http://www.ecommercetimes.com/story/85820.html

Great Customer Experiences Start With Great Employee Experiences

"Customer experience" is the great watchword of 2018 -- and it was a
great watchword in 2017 and 2016, too. Eighty-five percent of executives
said that CX was important to their companies' strategic priorities, in
an Accenture survey. Sixty-two percent of companies viewed CX delivered
by contact centers as a competitive differentiator, Deloitte found.
http://www.ecommercetimes.com/story/85821.html

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The Morning After: How screwed is Huawei?

Engadget Email Newsletter

It's Thursday, January 31, 2019.

Hey, good morning!

Rough times for Huawei and Facebook where the bad news just doesn’t seem to stop this January. Meanwhile, financial reports are rolling out, giving us at least a glimpse at the health of tech’s biggest players. It’s hard in places, but any fears of a trade war cutting through the industry might be premature. Oh, and we also made some weed butter.

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It can weather fines, but lost trust could mean lost billions.

How screwed is Huawei?

The US government has laid out its cases against Huawei. After years of public mistrust, the Chinese company now stands accused of a laundry list of crimes ranging from wire fraud to trade-secret theft to violating Iranian sanctions -- all told, we're looking at 23 charges across two states. (The company denies allegations of wrongdoing.) Just how screwed is this company, exactly? It’s a question of trust. The funny part: Huawei wasn’t exactly channeling James Bond in its efforts...

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Earnings season. The most wonderful time of the year.

Samsung sees profit drop, Microsoft sold a lot of Surfaces. And Facebook…

As is typical for Microsoft these days, its overall business continues to grow: The company reported revenues of $32.5 billion, a 12 percent increase over last year. Revenues from its Surface hardware leapt almost 40 percent -- the company is doing something right.

Meanwhile, Samsung struggled as a slow in demand for its lucrative memory chips hit profits. It posted 59.27 trillion Korean won (US$53.4 billion) in its quarterly revenue, down 10 percent from the same time last year. Its 10.8 trillion Korean won (US$9.7 billion) quarterly operating profit is also down 29 percent from the same period in 2017. The company suspects this issue isn’t going anywhere but believes the incoming Galaxy S10 should ensure there’s still cash coming in.

As for Facebook, well, all the bad news, scandals and general sketchiness isn’t stopping it earning billions of dollars. What a time we live in. The social network giant reported that it earned $16.9 billion in revenue, up 30 percent year-over-year. Monthly active users reached 2.32 billion, up nine percent over a year ago. It’s all slowing, though: A year ago, for instance, revenue grew by 47 percent while monthly active users increased by 14 percent.

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1. iRobot Terra mower cuts your lawn with Roomba-like smarts

2. Puma really wants you to try its new Fi self-lacing shoes

3. Heads-up, we've made those buy buttons on our site more useful

4. Foxconn may not manufacture anything in Wisconsin after all

5. Nintendo Switch will soon pass the N64 in lifetime sales

6. Google also has a data-vacuuming iOS app that bypasses the App Store

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